Head of Developer Experience (DevEx)
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Before you apply
LocationLondon
Also inUK; Netherlands
Work modehybrid
Typefull-time
SeniorityDirector
DepartmentTech, Bloom & Wild
EquityIncluded
Company size201–500 people
PostedSep 7, 2026 · 2mo ago
Verified live20h ago
At a glanceSummarised by Seekless from the posting.
Demonstrable experience leading a platform, DevEx or infrastructure team
Strong AWS knowledge (ECS Fargate, S3, RDS, Lambda, EventBridge/SNS/SQS)
Hands-on Terraform experience
Hands-on with GitHub Actions, Terraform Cloud and Cloudflare
Comfortable using observability tools to pinpoint performance and reliability issues
AI Fluency with agentic coding tools (like Claude Code or Cursor)
Able to translate AI into a roadmap grounded in data for senior stakeholders
Track record of developing engineers at all levels and coaching other managers
Comfortable taking on work that spans multiple domains
Skills
Ruby on Rails
Python
React
PostgreSQL
AWS
ECS Fargate
GCP
Cloud Run
GitHub Actions
Terraform
Terraform Cloud
S3
RDS
Lambda
EventBridge
SNS
SQS
Cloudflare
Claude Code
Cursor
Benefits
Flexible working
Unlimited PTO
Equity
Family leave
Learning budget
Employee discounts
📍 Location: UK, Netherlands, or Remote (Europe)
🛠️ Tech Stack: Ruby on Rails, Python/React, PostgreSQL, AWS (ECS Fargate), GCP (Cloud Run), GitHub Actions, Terraform Cloud
About the role
🎯 Focus: Internal Developer Platform · AI-Native Engineering Transformation · Engineering Quality & Reliability
About Tech at Bloom & Wild Group 🌸
We’re Europe’s largest direct-to-consumer flower and gifting business: home to Bloom & Wild, bloomon and Bergamotte. Our 65+ person Tech team builds the software that powers our e-commerce, production and fulfilment: five cross-functional Product Engineering squads, backed by Developer Experience, Domain Engineering, Data and IT.
The Role
As Head of Developer Experience, you’ll lead the team that owns our “paved road” and internal developer platform. This role is one of the most leveraged roles in our tech org, because everything you do multiplies across every squad. You’ll split your time roughly between:
•
Platform Strategy: owning the DevEx roadmap and our internal developer platform as a product.
•
AI-Native Transformation: leading on our DevEx AI roadmap and driving AI enablement across Product & Technology.
•
Team Leadership: line-managing and growing the DevEx engineering team.
Key Responsibilities
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Paved Road & Platform: Own our internal developer platform as a product, making it easy for every engineer to do the right thing at speed, safely and to a high bar of quality.
•
AI-Native Transformation: Lead how we adopt agentic tooling across the org, bridging senior leadership’s AI ambitions with technical reality so our roadmap stays ambitious but grounded in data.
•
Quality & Incidents: Raise the bar on CI/CD, test tooling and operational health (SLOs, DORA metrics), and own production incidents that cross domain boundaries.
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Team Leadership: Line-manage and develop engineers across Platform and Quality Engineering, coaching other managers and shaping how DevEx recruits.
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Partnerships & Cost: Partner with our Lead DevSecOps Engineer and manage infrastructure costs and supplier relationships across AWS, GCP and our tooling vendors.
What We’re Looking For
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Platform Leadership: Demonstrable experience leading a platform, DevEx or infrastructure team, with strong AWS knowledge (ECS Fargate, S3, RDS, Lambda, EventBridge/SNS/SQS) and hands-on Terraform experience.
•
CI/CD & Observability: Hands-on with GitHub Actions, Terraform Cloud and Cloudflare, and comfortable using observability tools to pinpoint performance and reliability issues.
•
AI Fluency: specifically with agentic coding tools (like Claude Code or Cursor), and able to translate that into a roadmap grounded in data for senior stakeholders.
•
People Growth: A track record of developing engineers at all levels and coaching other managers.
•
Cross-Squad Ownership: Comfortable taking on work that spans multiple domains, whether that’s working with senior leadership or pairing with an engineer on a complex platform problem.
Don’t check every box? Please apply anyway - we hire for potential and diverse perspectives over exhaustive checklists.
Perks & Benefits
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✨ Flexibility: Core hours (10–4pm), flexible working, and Work Abroad for up to 45 days a year.
•
🌴 Time Off: 25 days holiday + your birthday + flexible bank holidays (option to buy more), plus 1 volunteering day a year.
•
🌱 Growth & Rewards: Equity from day 1, enhanced family leave & a workplace nursery scheme, a flexible training framework, and irresistible product discounts.
How We Hire
1.
2-Min Application
2.
Chat with our Talent Acquisition Manager (Chloe) about the role and your background
3.
Interview with our Engineering Director to dive into your experience in more depth
4.
Technical & leadership assessment with some of our engineers
5.
Final chat with our Chief Product & Technology Officer
Need interview adjustments? Just let us know in your application and we’ll support you however we can.