At a glanceSummarised by Seekless from the posting.
Must have11
3-5 years of experience as B2B Sales Manager
A passion for customer experience and driving team results
Pipeline management and forecasting experience
Experience in operations and strategy building
Excellent Coaching history
A record of developing and retaining great employees
Experience maximizing revenue through best practices
Experience working with Salesforce.com or similar CRM
Experience finding solutions as a manager
Change Management skills
Fluency in English (C1) and French or German or Dutch (C1)
Eligibility1
Willingness to work on a hybrid model Monday-Friday 9:00-18:00
Skills
Salesforce.com
CRM
Benefits
Mentoring
Training and career development programs
Relocation package
Happiness programs
Health insurance
Dental care
Voluntary sport card
Monthly food allowance
Birthday time off
Volunteer time off
About the role
Job Title:
Sales Manager
Job Description
The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
Responsibilities:
•
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
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Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
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Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
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Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
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Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
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Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
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Be a point of escalation for our clients and respond promptly to any issues
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Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
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Work with client contact on reporting and forecasting
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Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
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Work with client contact on reporting and forecasting
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Coordinate team incentives and Sales Performance Incentive Funds
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Quality call listening and coaching
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Partner and build business relationships with all partners to ensure customer expectations are met
Candidate Profile:
•
3-5 years of experience as B2B Sales Manager
•
A passion for customer experience and driving team results
•
Pipeline management and forecasting experience
•
Experience in operations and strategy building
•
Excellent Coaching history
•
A record of developing and retaining great employees
•
Experience maximizing revenue through best practices
•
Experience working with Salesforce.com or similar CRM
•
Experience finding solutions as a manager
•
Change Management skills
•
Fluency in English (C1) and French or German or Dutch (C1)
•
Willingness to work on a hybrid model Monday-Friday 9:00-18:00
What we offer:
•
Mentoring, training, and career development programs
•
Relocation package across EU
•
Happiness programs and internal social events
•
Additional medical plan: health and dental care (fully covered by the employer)