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KI
KION

Account Manager

LocationMexico City, Mexico
Work modeon-site
Typefull-time
DepartmentSales
Company size10,000+ people
First seen1w ago
Last seen1d ago
About the role
The Account Manager Senior – CDMX is responsible for building and executing the regional commercial strategy, driving revenue growth, and developing a strong pipeline of opportunities aligned with Dematic’s portfolio.
We offer:
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Career Development
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Competitive Compensation and Benefits
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Pay Transparency
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Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:
This role requires full ownership of the territory, including market development, customer engagement, opportunity qualification, and closing of complex, long-cycle projects. The individual will work closely with internal teams such as Engineering, Solutions Development, After Market, and Finance to deliver competitive and high-quality solutions.
The position demands a proactive “hunter” mindset, with strong discipline in pipeline generation, customer follow-up, and CRM management. At the same time, the role requires the ability to build long-term relationships and identify repeat business opportunities within existing accounts.
The Account Manager Senior will also play a key role in shaping Dematic’s market positioning in the Bajío, identifying industry trends, competitor activity, and new business opportunities that support long-term growth in Mexico.
Key Responsibilities:
Business Development & Territory Ownership
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Own and develop the Bajío region commercial strategy.
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Identify and pursue new business opportunities through cold calling, networking, and market mapping.
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Build and maintain a strong pipeline aligned with revenue targets.
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Penetrate target accounts and expand Dematic’s footprint in the region.
Account Management
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Develop and manage strategic customer relationships.
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Identify upsell, cross-sell, and repeat business opportunities.
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Understand customer operations, challenges, and long-term needs.
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Position Dematic as a trusted advisor and long-term partner.
Sales Execution
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Lead the full sales cycle: qualification, solution development, proposal, negotiation, and closing.
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Collaborate with Engineering and Solutions teams to define optimal solutions.
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Prepare and deliver executive-level presentations.
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Ensure alignment between customer expectations and internal capabilities.
Commercial Discipline
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Maintain accurate and disciplined CRM (Salesforce) management.
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Develop forecasts, budgets, and pipeline visibility.
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Track opportunity progress and ensure timely follow-up.
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Align with internal processes and approval workflows.
Market Intelligence & Strategy
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Monitor market trends, competition, and customer needs in the Bajío region.
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Provide insights to leadership on growth opportunities.
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Support definition of vertical strategies (Automotive, Retail, 3PL, Manufacturing).
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Contribute to long-term commercial planning in Mexico.
Required Profile
Education
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Bachelor’s degree in industrial engineering, Mechanical Engineering or related field.
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Advanced English proficiency (required).
Experience
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5–10 years of experience in:
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Technical sales
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Industrial automation
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Material handling
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Supply chain solutions
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Proven experience selling complex solutions.
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Experience managing long sales cycles.
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Experience working with executive-level stakeholders.
Core Competencies
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Strong commercial acumen.
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Hunter mindset with disciplined execution.
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Strategic thinking and territory ownership.
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Ability to manage complex sales processes.
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Strong communication and negotiation skills.
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High level of accountability and ownership.
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Ability to work cross-functionally.
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Resilience and persistence.
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