Infrastructure Reliability Engineer
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Before you apply
LocationDurham, NC
Work modeon-site
Typefull-time
SeniorityMid
Experience5+ yrs
DepartmentInformation Technology
Company size10,000+ people
PostedNov 5, 2026 · 3d ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
5 plus years of IT experience across a broad range of technologies, with a focus on server and storage infrastructure
Strong knowledge of Windows OS and/or Linux (RedHat / Ubuntu)
Disk storage management expertise
Experience with virtualization technologies (VMware or OLVM)
On-call coverage and incident management experience
Troubleshooting skills for OS, hardware, and performance issues
Scripting and AI proficiency
Experience of working with enterprise-level customers and application teams
Strong understanding of Agile methodology and IT Service Management
Comprehensive knowledge of infrastructure tech stack: Linux, AIX, Windows, VMWare, OpenStack, HP, Dell
Ability to identify gaps and drive process improvements
Collaboration with vendors (Redhat, HP, Dell, IBM) for root cause analysis and solution implementation
SAN/NAS/CAS infrastructure is a significant plus
Windows, VMware, and OLVM (Oracle Logical Volume Manager) experience is highly desirable
Fidelity will not provide immigration sponsorship for this position
Skills
Windows
Linux
RedHat
Ubuntu
VMware
OLVM
OpenStack
HP
Dell
IBM
AIX
SAN
NAS
CAS
Agile
Fidelity will not provide immigration sponsorship for this position.
Job Description:
The Role
We are seeking an Infrastructure Reliability Engineer to join our Compute management team. In this role, you will collaborate with senior technology professionals, peers across operations teams, and represent Compute Operations during incident calls. As a key member of the Reliability and Operations team, you will continuously evaluate opportunities for automation, improve observability, promote DevOps and EngOps practices, and ensure the stability and security of our environment.
Responsibilities
•
Manage and administer Windows, Linux and Virtualization operating systems.
•
Oversee hypervisors and hardware infrastructure.
•
Drive automation and observability initiatives and promote DevOps/EngOps work.
•
Ensure security compliance and execute patching activities.
•
Maintain environment stability and support critical server operations.
•
Participate in incident management and change execution.
•
Contribute to operational KPIs and metrics.
•
Collaborate with global teams and vendors to resolve issues and implement solutions.
•
Communicate effectively with engineering, operations leaders, and partners.
The Expertise and Skills You Bring
•
5 plus years of IT experience across a broad range of technologies, with a focus on server and storage infrastructure
•
Strong knowledge of Windows OS and/or Linux (RedHat / Ubuntu)
•
Disk storage management expertise, SAN/NAS/CAS infrastructure is a significant plus.
•
Experience with virtualization technologies (VMWare or OLVM)
•
On-call coverage and incident management experience
•
Troubleshooting skills for OS, hardware, and performance issues
•
Scripting and AI proficiency
•
Experience of working with enterprise-level customers and application teams
Nice to have
•
Windows, VMware, and OLVM (Oracle Logical Volume Manager) experience is highly desirable.
•
Strong understanding of Agile methodology and IT Service Management
•
Comprehensive knowledge of infrastructure tech stack: Linux, AIX, Windows, VMWare, OpenStack, HP, Dell
•
Ability to identify gaps and drive process improvements.
•
Collaboration with vendors (Redhat, HP, Dell, IBM) for root cause analysis and solution implementation
The Team
As an Infrastructure Reliability Engineer within Fidelity’s Enterprise Infrastructure and Operations team, you will function as the primary requirements and delivery support personnel for our compute platforms. You will collaborate closely with engineering and architecture teams to support solution design and implementation of high-quality automation for our Engineering and Operations teams.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information Technology
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.