Position responsibilities:
· Accurately and reliably perform daily docketing and/or de-docketing functions of US and foreign IP matters firm wide, processing IP correspondence to and from clients, foreign associates, and government IP offices with an emphasis on attention to detail
· Regularly communicate with practitioners, paralegals and specialists to ascertain actions being taken
· Provide superior customer service to the IP Services group by keeping practitioners, paralegals and specialists advised of matters arising with applications/registrations
· Review PTO filings and process electronic filing notices from the USPTO
· Navigate various US and Foreign sites, including but not limited to USPTO PAIR, WIPO, EPO, etc.
· Assist practitioners, paralegals and specialists with obtaining data, reports, and charts from the IP Management System (IPMS)
· Confirm that all critical deadlines have been handled appropriately, following up as needed, and proactively seek guidance for any unresponsive client teams
· Follow second eye policy and other quality checks to ensure accuracy
· Keep current with regulatory changes in IP prosecution