Hotel Clerk II
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Before you apply
LocationKing of Prussia, PA, us
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentValley Forge
Company size10,000+ people
PostedNov 6, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent
Minimum 6 months front desk experience
Ability to utilize basic office machines and telephone
Minimum typing speed 45 WPM
Ability to communicate with guests and staff in English
Knowledge of hotel key system
Must be able to work flexible shifts
Able to stand for long periods of time
Detail oriented and able to multitask
Ability to add, subtract, and audit accounts
Money handling experience and ability to operate electronic draft system
Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems
10-key experience
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations
Skills
LMS
CMS
Hot Sauce/Espresso
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
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Provide guests with a friendly and efficient check-in and check-out experience.
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Provide guests with general information regarding hotel, amenities, and special
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events.
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Sell rooms utilizing excellent customer service skills and yield management.
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Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner.
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Complete all registration forms and computer input.
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Retrieve and distribute room keys.
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Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.
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Communicate with Executive Hosts regarding hotel stays.
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Utilize computer to run necessary reports.
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Balance all transactions at the end of shift (audit out).
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Operate manual procedures in the event of computer failure.
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Other duties as assigned by management
Qualifications
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High school diploma or equivalent, and minimum 6 months front desk experience.
•
Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus.
•
Ability to communicate with guests and staff in English.
•
Knowledge of hotel key system.
•
Must be able to work flexible shifts.
•
Able to stand for long periods of time.
•
Detail oriented and able to multitask.
•
Ability to add, subtract, and audit accounts.
•
Money handling experience and ability to operate electronic draft system.
•
Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
•
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.