DC Operations Shift Technician - (SS-FRW260414 002/01)
LocationSingapore, Singapore, Singapore
Work modeon-site
Typecontract
SeniorityEntry
Experience1–2 yrs
DepartmentEnterprise Operations and Services
Company size1,001–5,000 people
First seenOct 6, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have5
Minimum ITE or Polytechnic Diploma in Engineering or related discipline
1–2 years of working experience in a Data Centre environment
Familiarity with ticketing tools, monitoring systems, and incident escalation processes
Hands-on experience in cabling, power cycling, hot swap, tape management, and basic server/network troubleshooting
Strong oral and written communication skills in English
Eligibility1
Willingness to work on 12-hour rotational shifts (day/night) and be on standby as required
Overview
We are seeking DC Operations Shift Technicians to join our team and support day-to-day data center operations. This role involves working on a 12-hour rotational shift to ensure smooth operations, support incident management, and maintain high availability of data centre facilities and systems.
Responsibilities
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Perform daily data centre operations including ticket management, infrastructure monitoring, and remote hands support.
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Troubleshoot and manage incidents, escalating issues to internal teams or vendors when required.
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Conduct periodic health checks and report anomalies in DC facilities, IT, and network systems.
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Support equipment setup and relocation, including rack/stack, intra-rack cabling, power cycling, and related activities.
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Escort and supervise vendors, contractors, and customers during visits, deliveries, and installations.
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Execute planned and ad-hoc maintenance activities in compliance with SOPs/MOPs.
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Document operational activities, update SOPs/EOPs, and ensure accurate shift handover reporting.
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Participate in competency tests, audits, and operational reviews.
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Ensure compliance with safety standards, PPE requirements, and company code of conduct.
Requirements
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Minimum ITE or Polytechnic Diploma in Engineering or related discipline.
•
1–2 years of working experience in a Data Centre environment.
•
Familiarity with ticketing tools, monitoring systems, and incident escalation processes.
•
Hands-on experience in cabling, power cycling, hot swap, tape management, and basic server/network troubleshooting.
•
Strong oral and written communication skills in English.
•
Willingness to work on 12-hour rotational shifts (day/night) and be on standby as required.