Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.
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High school diploma or equivalent required.
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Computer skills required.
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Clerical experience in the medical office setting preferred.
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Other education preferred.
Benefits Include:
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Health, Vision, and Dental Insurance
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Retirement with Company Match
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Generous Paid Time Off (Including Maternity/Paternity Leave)
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Short/Long Term Disability
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.