Senior Consultant, Patient Services (Strategy and Implementation)
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Before you apply
Salary$140k – $160k
LocationRemote
Also inSan Francisco; New York; Boston; London; Zurich
Work moderemote · United States, United Kingdom, Switzerland, Netherlands, India
Typefull-time
SeniorityMid
Experience2+ yrs
DepartmentStrategy Consulting
Company size201–500 people
First seenOct 15, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Understanding of the pharmaceutical and biotechnology industries with a focus on market access related roles
Demonstrated ability to integrate business and industry knowledge in developing creative solutions
Strong analytical and problem-solving skills
Excellent written and oral communication skills
Solid time management skills
Demonstrated ability to work in team environment
Proficiency in PowerPoint and Excel
Deep fluency across the hub services ecosystem, including benefits verification, prior authorization, appeals support, copay assistance, patient assistance programs (PAPs), and free drug programs
Working knowledge of the hub vendor landscape (e.g., AssistRx, Lash, CareMetx, TrialCard/Mercalis) with the ability to advise clients on build vs. buy decisions
Experience designing patient services models tailored to therapeutic area dynamics, including distinct patient journeys across oncology, rare disease, and specialty immunology
Proficiency in adherence and persistence program design, nurse educator and field reimbursement manager (FRM) models, and patient-reported outcomes integration
Familiarity with digital patient engagement platforms and emerging technology enablers across the patient journey
Command of operational performance metrics, including time-to-therapy, prior authorization approval rates, and funnel abandonment rates
Strong channel strategy expertise across the big three wholesalers (Cardinal, McKesson, AmerisourceBergen/Cencora), specialty distributors (ASD, Besse, McKesson Plasma & Biologics, Cardinal Specialty), and specialty pharmacies (Accredo, CVS Specialty, Optum, and LDD networks)
Working knowledge of distribution service agreements (DSAs), fee-for-service economics, inventory management agreements, chargeback processing, and 340B program dynamics
Understanding of pricing strategy intersections with trade, including WAC, ASP, and net price concepts, gross-to-net bridges, Medicaid best price considerations, and the impact of the Inflation Reduction Act (IRA) on channel economics
Experience with distribution network design, including open, limited, and exclusive distribution model trade-offs
Knowledge of cold chain and specialty product handling requirements
Familiarity with DSCSA and serialization compliance obligations
Understanding of returns and recalls management processes
Working knowledge of REMS program logistics and operational requirements
For cell and gene therapies, familiarity with apheresis-to-infusion chain of custody requirements
Advanced degree(s) (PhD, MD, MBA, or MS) with 2+ years of consulting experience or Undergrad degree with 3+ years of consulting experience
3+ years of biopharma industry experience
Skills
PowerPoint
Excel
Benefits
401(k)
Health insurance
Dental insurance
Vision insurance
FSA
HSA
Short term disability
Long term disability
Life insurance
Paid parental leave
Wellness benefit
Employee assistance program
Paid time off
Analytics & Market Research
Communications
Internal
Strategy Consulting
About the company
Blue Matter is a global consulting firm helping commercialize therapies that extend and improve human life. We’ve partnered with more than 350 pharmaceutical and biotechnology innovators worldwide to bring life-saving treatments to the patients who need them.
If you’re looking for a consulting career that offers more than a paycheck, Blue Matter might be the place for you. Our strong team orientation, commitment to excellence, and distinctive culture have built a fantastic place to work with one of the lowest turnover rates in the industry.
Why Join Our Team?
We’ve intentionally built something different from the traditional consulting firm. Joining us means working on therapies and technologies that change lives, pairing deep scientific knowledge with sharp strategic thinking to help biopharma innovators reach their full clinical and commercial potential.
Our culture sets us apart. We learned long ago that happy, engaged team members produce the best outcomes for clients. Plus, creating a positive working environment is simply the right way to run a company. You’ll feel respected, included, and genuinely heard as part of a tight-knit team that works well together and builds lasting friendships through volunteer activities, social events, and regular company gatherings.
We actively welcome new perspectives. Bring forward a compelling idea, and you’ll have the chance to pitch it. If the case is strong, then you might have the opportunity (and the resources) to turn it into reality, whether it’s a piece of thought leadership or an entirely new service offering.
Career development here is more than a talking point. Transparent expectations, biannual performance reviews, and a dedicated Career Coach for every team member keep you moving forward. Blue Matter Academy (BMA) offers learning programs tailored to where you are in your career…and where you want to go.
Because great work isn’t tied to a location, you’ll have the tools and flexibility to do your best work whether you’re near one of our offices or fully remote, backed by competitive compensation and benefits that go beyond the standard package.
We’re always interested in connecting with talented candidates. If you don’t see a current opening in your target location, check back as new roles open up.
Please note: we only email from @bluematterconsulting.com or our JazzHR applicant system. Every open role is listed at bluematterconsulting.applytojob.com, and we never ask for payment, banking details, or equipment purchases.
Senior Consultant, Patient Services (Strategy and Implementation)
Remote
Full Time
Strategy Consulting
Mid Level
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Blue Matter is a rapidly growing management consultancy focused primarily in the biopharmaceutical industry. We partner with our clients to help them achieve commercial success across the lifecycle of their products and portfolios. Our project types include new product planning, launch strategy, portfolio planning and disease area strategy. The majority of our work is in specialty therapeutics, with oncology and rare diseases as specific areas of expertise.
We have a unique entrepreneurial culture and invest in building Blue Matter to be one of the the best places to work. We have a strong global presence with offices in the US (San Francisco, New York, and Boston), Europe (London, Zurich, Netherlands), and India.
As a Senior Consultant, Patient Services, Trade & Distribution with Blue Matter, you will join a startup firm with a dynamic and growing team of seasoned consultants, and have the opportunity to help grow and build the company. You will work collaboratively with senior internal and client team members to address critical business issues in biotechnology and pharmaceuticals, and deliver value through providing innovative and actionable solutions to our clients.
Primary Responsibilities
•
Execute on assigned project tasks
•
Prepare materials for project meetings
•
Execute analysis of primary and secondary research efforts
•
Create and utilize analytical tools to support decision making
•
Develop materials communicating results of analyses
•
Identify key insights, recommendations, opportunities, and threats to inform corporate and
commercial strategies
•
Demonstrate accountability for completion of project responsibilities
•
Regularly engage senior level clients
Desired Experience and Skills
•
Understanding of the pharmaceutical and biotechnology industries with a focus on market
access related roles (i.e. pricing, contracting, market access analytics, payer mix, provider
mix, channel strategy, specialty pharmacy and IDN dynamics, patient services and patient
access)
•
Demonstrated ability to integrate business and industry knowledge in developing creative
solutions
•
Strong analytical and problem-solving skills
•
Excellent written and oral communication skills
•
Solid time management skills
•
Demonstrated ability to work in team environment
•
Proficiency in PowerPoint and Excel
**Specialized Competency Areas: Patient Services, Trade, and Distribution
Patient Services**
•
Deep fluency across the hub services ecosystem, including benefits verification, prior
authorization, appeals support, copay assistance, patient assistance programs (PAPs), and
free drug programs
•
Working knowledge of the hub vendor landscape (e.g., AssistRx, Lash, CareMetx,
TrialCard/Mercalis) with the ability to advise clients on build vs. buy decisions
•
Experience designing patient services models tailored to therapeutic area dynamics,
including distinct patient journeys across oncology, rare disease, and specialty immunology
•
Proficiency in adherence and persistence program design, nurse educator and field
reimbursement manager (FRM) models, and patient-reported outcomes integration
•
Familiarity with digital patient engagement platforms and emerging technology enablers
across the patient journey
•
Command of operational performance metrics, including time-to-therapy, prior authorization
approval rates, and funnel abandonment rates
Trade
•
Strong channel strategy expertise across the “big three” wholesalers (Cardinal, McKesson,
AmerisourceBergen/Cencora), specialty distributors (ASD, Besse, McKesson Plasma &
Biologics, Cardinal Specialty), and specialty pharmacies (Accredo, CVS Specialty, Optum,
and LDD networks)
•
Working knowledge of distribution service agreements (DSAs), fee-for-service economics,
inventory management agreements, chargeback processing, and 340B program dynamics
•
Understanding of pricing strategy intersections with trade, including WAC, ASP, and net price
concepts, gross-to-net bridges, Medicaid best price considerations, and the impact of the
Inflation Reduction Act (IRA) on channel economics
Distribution and Supply Chain
•
Experience with distribution network design, including open, limited, and exclusive
distribution model trade-offs
•
Knowledge of cold chain and specialty product handling requirements
•
Familiarity with DSCSA and serialization compliance obligations
•
Understanding of returns and recalls management processes
•
Working knowledge of REMS program logistics and operational requirements
•
For cell and gene therapies, familiarity with apheresis-to-infusion chain of custody
requirements
Preferred Qualifications
•
Advanced degree(s) (PhD, MD, MBA, or MS) with 2+ years of consulting experience or Undergrad degree with 3+ years of consulting experience o
•
3+ years of biopharma industry experience
Compensation: Base salary range: $140,000 - $160,000 depending on experience. Generous
incentive compensation structure.
Benefits Package:
•
401k - generous employer match with immediate vesting and financial planning resources
•
Comprehensive medical, dental and vision coverage options effective day 1 of employment
•
Flexible spending account (FSA) or Health Savings Account (HSA)
•
Company paid insurances including Short- and Long-Term Disability and Life insurance as
well as additional voluntary options
•
Paid parental leave for all new parents
•
Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually)
•
Employee Assistance Program
•
Generous paid time off including vacation, sick days, floating and company holidays
Legal
Blue Matter is an equal opportunity employer and does not discriminate against otherwise qualified
applicants on the basis of race, color, religion, ancestry, age (40 and over), sex (including gender
identity, sexual orientation and pregnancy), national origin, disability, marital status, parental status,
genetic information, political affiliation, protected veteran status, or any other characteristic protected
by law.
Please note: we only email from @bluematterconsulting.com or our JazzHR applicant system. Every open role is listed at bluematterconsulting.applytojob.com, and we never ask for payment, banking details, or equipment purchases.
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