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TransUnion

Senior - Solution Architect (Telecom-Global)

SalaryNo pay range posted
LocationChicago, Illinois; Remote, Washington
Work moderemote · United States
SenioritySenior
Experience10+ yrs
DepartmentTrusted Communications Solutions
Company size10,000+ people
First seenOct 7, 2026 · 4d ago
Verified live1d ago
Illinois and Washington laws require most employers to post a pay range.
At a glanceSummarised by Seekless from the posting.
Must have12
10+ years of experience in solution architecture, systems design, consulting, or technical solutioning within the telecommunications industry, with demonstrated expertise supporting carrier-grade environments
Deep domain expertise in telecommunications technology, specifically messaging, voice communications, signaling, network infrastructure, and related protocols
Experience partnering directly with telecommunications carriers, large enterprises, or technology organizations to define and implement complex solutions
Proven ability to translate customer business challenges into technical solutions that are commercially viable, scalable, and implementable
Experience working closely with cross-functional teams including Product Management, Engineering, Sales, Business Development, and Customer Success organizations
Strong communication and stakeholder management skills, including the ability to engage effectively with architects, engineers, product leaders, and executive-level customer stakeholders
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; equivalent combination of education and relevant experience will also be considered
Strong understanding of telecommunications protocols, messaging ecosystems, voice communications technologies, signaling frameworks, and carrier network architecture
Experience designing API-driven solutions and integrating enterprise systems using REST APIs, JSON, and modern application interfaces
Experience working with cloud platforms, preferably AWS (Amazon Web Services), and cloud-native architectures
Knowledge of microservices-based architectures, distributed systems, containerized applications, and modern integration patterns
Ability to evaluate and architect solutions across public cloud, private cloud, and on-premises environments
Nice to have5
Experience supporting major telecommunications providers such as T-Mobile, AT&T, Verizon, Bandwidth, or similar organizations
Experience responding to RFIs, RFPs, and technical solution proposals
Knowledge of Kubernetes, Docker, CI/CD practices, infrastructure automation, and cloud deployment technologies
Familiarity with telecommunications standards, industry organizations, and frameworks such as GSMA, ATIS, 3GPP, IETF, STIR/SHAKEN, and SIP
Experience creating technical white papers, solution design documentation, customer-facing technical presentations, and reusable architecture artifacts
Skills
REST APIs
JSON
AWS
Kubernetes
Docker
CI/CD
SIP
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Team Overview
The Trusted Communications Solutions team partners with telecommunications providers and enterprise organizations to deliver messaging, voice, identity, and fraud prevention solutions that help customers enhance security, improve customer engagement, and support business growth. Working at the intersection of Product, Engineering, Sales, Business Development, and Customer Success, the team helps shape solution strategy, influence product direction, and drive adoption across a rapidly growing area of TransUnion’s business. Reporting within the Trusted Communications Solutions organization, this role offers the opportunity to work with industry-leading customers and contribute to the future of communications technology on a global scale.
Please note: This position may display as a Chicago-based opportunity due to a job posting system limitation. The role is actually designated as remote. However, candidates located in or near Seattle, WA are strongly preferred because this position works closely with our customer, and may spend time working from the customer location in Seattle. Our long-term goal is for this role to have a dedicated workspace within the client office. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview and Core Responsibilities
•
Serve as a trusted technical advisor and strategic partner to telecommunications carriers and enterprise customers, with a primary focus on supporting key customer relationships such as T-Mobile and other global telecommunications organizations.
•
Design and architect carrier-grade solutions across messaging, voice, identity, and fraud prevention domains, balancing customer needs, technical feasibility, and commercial value.
•
Partner directly with customer technology teams, architects, and senior leadership stakeholders to identify new business opportunities, drive solution adoption, and support revenue growth initiatives.
•
Capture Voice of Customer (VOC) insights and translate customer requirements into scalable product enhancements, solution designs, and future roadmap recommendations.
•
Collaborate across Product Management, Engineering, Sales, Business Development, and Account Management teams to bring new solutions from concept through deployment.
•
Lead technical discussions, solution workshops, architecture reviews, and customer-facing presentations with both technical and executive audiences.
•
Serve as a key contributor to Request for Information (RFI) / Request for Proposal (RFP) responses, solution proposals, business cases, white papers, and customer-facing technical documentation.
•
Act as a bridge between customer technology teams and internal engineering teams to accelerate delivery, remove technical barriers, and enable successful implementations.
•
Support training and enablement efforts for customers, sales teams, and internal stakeholders to increase solution awareness and adoption.
•
Contribute to a high-growth business focused on expanding strategic telecommunications partnerships and increasing customer value across global markets.
Required Knowledge and Experiences
•
10+ years of experience in solution architecture, systems design, consulting, or technical solutioning within the telecommunications industry, with demonstrated expertise supporting carrier-grade environments.
•
Deep domain expertise in telecommunications technology, specifically messaging, voice communications, signaling, network infrastructure, and related protocols.
•
Experience partnering directly with telecommunications carriers, large enterprises, or technology organizations to define and implement complex solutions.
•
Proven ability to translate customer business challenges into technical solutions that are commercially viable, scalable, and implementable.
•
Experience working closely with cross-functional teams including Product Management, Engineering, Sales, Business Development, and Customer Success organizations.
•
Strong communication and stakeholder management skills, including the ability to engage effectively with architects, engineers, product leaders, and executive-level customer stakeholders.
•
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; equivalent combination of education and relevant experience will also be considered.
Required Technical Skills:
•
Strong understanding of telecommunications protocols, messaging ecosystems, voice communications technologies, signaling frameworks, and carrier network architecture.
•
Experience designing API-driven solutions and integrating enterprise systems using REST APIs, JSON, and modern application interfaces.
•
Experience working with cloud platforms, preferably AWS (Amazon Web Services), and cloud-native architectures.
•
Knowledge of microservices-based architectures, distributed systems, containerized applications, and modern integration patterns.
•
Ability to evaluate and architect solutions across public cloud, private cloud, and on-premises environments.
We’re Also Looking for the Preferred Skills Below. Whether You Are Proficient or Could Use Some Brushing Up, We’re Happy to Support Your Career Development and Growth In:
•
Experience supporting major telecommunications providers such as T-Mobile, AT&T, Verizon, Bandwidth, or similar organizations.
•
Experience responding to RFIs, RFPs, and technical solution proposals.
•
Knowledge of Kubernetes, Docker, CI/CD practices, infrastructure automation, and cloud deployment technologies.
•
Familiarity with telecommunications standards, industry organizations, and frameworks such as GSMA, ATIS, 3GPP, IETF, STIR/SHAKEN, and SIP.
•
Experience creating technical white papers, solution design documentation, customer-facing technical presentations, and reusable architecture artifacts.
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