As an Epic Clinical Information System Analyst I, you will:
• Analyzes defined operational and clinical workflow needs; configures, builds, tests, and validates assigned Epic application functionality under general guidance and in accordance with approved standards.
• Serves as a support contact for assigned applications; responds to end-user questions, troubleshoots incidents, documents findings, and escalates complex or cross-application issues appropriately.
• Identifies and implements approved system changes, including requirements clarification, configuration, unit and integrated testing, change-control documentation, and post-change validation.
• Works with operational subject matter experts, end users, Epic representatives, and other application teams to align system functionality with business needs, project deliverables, and timelines.
• Develops and maintains accurate application, workflow, testing, issue, and support documentation; contributes to knowledge articles, training materials, and standard operating procedures.
• Participates in project meetings, site visits, integrated sessions, and status reviews; communicates assigned deliverables, risks, dependencies, and end-user concerns.
• Participates in end-user education, go-live readiness and support, upgrades, downtimes, and other scheduled or unscheduled support activities, including work outside normal business hours as needed.
• Maintains knowledge of assigned Epic applications, AHC policies and workflows, healthcare technology, patient safety practices, and applicable regulatory requirements; completes required Epic training and certification activities.
• Performs other related duties as assigned.