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Washington University in St. Louis

Insurance Billing/Collection Assistant II (Hybrid) - Physician Billing Services

Salary$18 – $26/hr
LocationSt. Louis, MO
Work modehybrid
Typefull-time
SeniorityMid
Experience2+ yrs
Company size10,000+ people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have2
High school diploma or equivalent high school certification or combination of education and/or experience
Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)
Skills
Epic
Microsoft Excel
Microsoft Word
Claims Resolution
Collections Strategies
Communication
Computer Literacy
Confidential Data Handling
Health Insurance Billing
HIPAA
ICD-10
Insurance Follow Up
Medical Billing and Coding
Medical Terminology
Office Equipment
Telephone Communications
Benefits
Vacation
Holidays
Sick time
Health insurance
Transit pass
Retirement plan
Wellness programs
Employee assistance program
Caregiver leave
Tuition reimbursement
Location
St. Louis, MO 63110
Scheduled Hours
40
Position Summary
Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.
Job Description
Primary Duties & Responsibilities:
•
Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
•
Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
•
Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
•
Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department.
•
Interacts with management and staff members to discuss issues.
•
Performs other duties as assigned by the supervisor and/or manager.
Working Conditions:
Job Location/Working Conditions:
•
Normal office environment.
•
Primarily remote with the exception of coming into the office at least once a month.
Physical Effort:
•
Typically sitting at a desk or table.
Equipment:
•
Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)
Skills:
Not Applicable
Driver’s License:
A driver’s license is not required for this position.
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone Communications
Grade
C06-H
Salary Range
$17.89 - $26.35 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
Legal
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
•
Up to 22 days of vacation, 10 recognized holidays, and sick time.
•
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
•
Take advantage of our free Metro transit U-Pass for eligible employees.
•
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
•
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
•
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
•
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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