Front Desk Agent | Dayton AC Hotel
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Before you apply
LocationDayton, OH, United States
Work modeon-site
Typefull-time
SeniorityEntry
Company size1,001–5,000 people
First seenOct 18, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent
Strong communication and problem-solving skills
Comfortable learning and using multiple technology platforms
Reliable attendance and schedule flexibility
Positive attitude and team-first mindset
Desire to learn, grow, and develop professionally
Experience in hospitality, retail, healthcare, banking, restaurants, call centers, or other customer-facing roles preferred
Benefits
Career growth
Leadership development
About the role
Front Desk Agent
At AC Hotel Dayton, we believe that taking care of associates leads to exceptional guest experiences. We are looking for dependable, service-focused individuals who enjoy helping others, learning new skills, and working as part of a collaborative team.
This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and is comfortable using technology to create seamless guest experiences. Hospitality experience is welcome but not required. We hire for attitude, reliability, and growth potential first.
Responsibilities
What You’ll Do
• Welcome guests and provide an exceptional arrival and departure experience
• Process check-ins, check-outs, and payments accurately
• Respond to guest requests and resolve concerns professionally
• Communicate effectively with Housekeeping, Engineering, and other hotel departments
• Utilize hotel technology systems, guest messaging platforms, and mobile service tools
• Assist with daily reports, room status updates, and operational tasks
• Help create memorable experiences that encourage guests to return
Requirements
What We’re Looking For
• High school diploma or equivalent
• Experience in hospitality, retail, healthcare, banking, restaurants, call centers, or other customer-facing roles preferred
• Strong communication and problem-solving skills
• Comfortable learning and using multiple technology platforms
• Reliable attendance and schedule flexibility
• Positive attitude and team-first mindset
• Desire to learn, grow, and develop professionally
Benefits
Why Join AC Hotel Dayton
• Opportunity for career growth and internal promotion
• Leadership development opportunities
• Collaborative and supportive team environment
• Modern hotel operation with advanced guest technology
• Culture focused on associate success and guest satisfaction
Flexible schedule required, including weekends, holidays, and varied shifts.
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry’s leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world’s most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you’re joining one of our hotels or our corporate team, you’ll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.