CORE COMPETENCIES FOR SUCCESS
Drives Results | Consistently achieving results, even under tough circumstances.
•Pushes others to achieve results and holds people accountable for poor outcomes
•Fosters a sense of urgency in the team for reaching goals and meeting deadlines
•Leads others to persist despite setbacks or obstacles
•Drives a record of accomplishment of success across the venue
Builds Effective Teams | Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
•Communicates clear goals and roles to all department managers
•Ensures the team has the right mix of skills and leverages individual strengths
•Coaches others on how to build effective, high-performing teams
•Rewards team efforts and accomplishments consistently
Ensures Accountability | Holding self and others accountable to meet commitments.
•Accepts responsibility for the successes and failures of own work and the team’s work
•Monitors metrics and milestones to chart progress against expectations
•Holds departments accountable for budgets, goals, and operating standards
•Designs feedback processes into daily operations
Decision Quality | Making good and timely decisions that keep the organization moving forward.
•Holds others accountable for making sound decisions that comply with policies and standards
•Is willing to make tough decisions and move them forward, even if they are unpopular
•Strikes the right balance between accepting workable solutions and pushing for better alternatives
•Synthesizes information, experience, and various inputs to determine the best course of action
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5+ years of restaurant, hotel, or entertainment venue management experience, including at least 2 recent years as an Assistant General Manager or General Manager in a multi-unit operation
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Proven record of accomplishment of leading multi-unit operations in a high-volume environment
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Ability to obtain required licenses and certifications for your location
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Must be 21 years of age or older as required by state or local law
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Bachelor’s degree in a related field preferred; equivalent combination of education and professional experience will be considered.
Let us be real; this is not your typical desk job! Here is what you will need to do to thrive in this role:
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Ability to lift, carry, and move items up to 50 pounds on an occasional basis, including bending, stooping, and carrying
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Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating stairs
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Ability to perform a variety of physical tasks consistently throughout the workday in a fast-paced, high-energy venue environment
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Ability to work in varying outdoor weather conditions for extended periods of time, including heat, cold, and inclement weather
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Ability to communicate clearly and effectively in a venue environment that may include moderate to high levels of background noise
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Ability to remain in a stationary position for periods of time while performing desk-based tasks, including working at a computer and reviewing documents