Customer Service Agent SFO - Vietnamese/English Speakers
Salary$23/hr
LocationSan Francisco, California, United States
Work modeon-site
Typepart-time
SeniorityEntry
DepartmentOperations SFO
Company size501–1,000 people
PostedJan 6, 2026 · 9mo ago
Verified live17h ago
At a glanceSummarised by Seekless from the posting.
Fluent in Vietnamese and English
Strong verbal communication and active listening skills
Positive, team-oriented attitude with a professional demeanor
Ability to stay calm under pressure and solve problems independently
Computer literacy and accurate data entry
Physical stamina to stand and walk for extended periods
Mandarin proficiency is a plus
Must attend 5 days of computer training
Legally authorized to work in the United States
Must pass a background check and drug test
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Paid training
Cell phone reimbursement
About the role
Pacific Aviation is hiring bilingual Airline Customer Service Agents fluent in Vietnamese and English to join our part-time team at San Francisco International Airport (SFO). If you’re passionate about helping others, thrive in international environments, and are ready to support airline operations with professionalism and warmth, we’d love to meet you.
About the company
With over 30 years of experience supporting the world’s leading airlines, Pacific Aviation is proud to offer a supportive, diverse, and growth-focused work environment.
What You’ll Do
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Assist passengers at check-in, boarding gates, and arrival areas
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Provide bilingual assistance to Vietnamese-speaking travelers (Mandarin is a plus)
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Respond to inquiries and resolve passenger issues calmly and professionally
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Collaborate with airline staff and team members to support safe and efficient flight operations
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Verify documents and boarding information with care and accuracy
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Maintain clear communication with passengers, coworkers, and supervisors
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Deliver excellent service in a fast-paced international terminal
Requirements
What You Bring
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Fluent in Vietnamese and English (required); Mandarin proficiency is a plus
•
Strong verbal communication and active listening skills
•
Positive, team-oriented attitude with a professional demeanor
•
Ability to stay calm under pressure and solve problems independently
•
Computer literacy and accurate data entry
•
Physical stamina to stand and walk for extended periods
•
Must attend 5 days of computer training
•
Legally authorized to work in the United States
•
Must pass a background check and drug test
Schedule
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Must be available 4 days per week, including weekends and holidays
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Shifts may vary (early mornings, afternoons, evenings, nights)
Benefits
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Hourly Rate: $23.40 per hour
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Fully Paid Medical, Dental, and Vision Insurance – for you and your dependents
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401(k) with company match
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Paid Time Off (PTO)
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Paid Training
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Uniform Provided
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Discounted BART Clipper card or employee parking permit
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Referral Bonus
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Cell Phone Plan Reimbursement