Qualifications
• Experience as a business analyst, operations analyst, project analyst, or similar role in technology, cybersecurity, risk, or financial services.
• Strong written communication skills with the ability to summarize complex operational information for management audiences.
• Working knowledge of requirements documentation, process mapping, KPI / metrics reporting, and stakeholder coordination.
• Familiarity with cybersecurity operations, incident response, threat management, audit / regulatory requests, or control environments preferred.
• Proficiency with Microsoft 365 tools; experience with Excel, PowerPoint, SharePoint, Power BI, Jira, Azure DevOps, or similar tools preferred.
• Highly organized, detail-oriented, and comfortable managing multiple workstreams in a fast-paced operational environment.