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Richemont

Boutique Operations Specialist

Salary€30k – €35k
LocationMILAN
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedJun 23, 2026 · 3mo ago
Verified live11h ago
At a glanceSummarised by Seekless from the posting.
Must have5
Previous experience in hospitality sector or luxury retail with a focus on operations
Good interpersonal and communication skills
Strong attention to detail and customer needs
Team-player approach
Fluent in English and Italian
Benefits
Meal voucher
About the company
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
About the role
YOUR MISSION:
As an Ambassador of the Maison, this role is pivotal in ensuring the seamless and efficient execution of daily operational activities. The individual will contribute significantly to optimal back-office performance and maintain organizational security, collaborating closely with the Manager and various departments to uphold the Maison’s high standards.
Responsibilities
HOW WILL YOU MAKE AN IMPACT?
Boutique Operational Excellence:
· Ensure strict adherence to all brand and boutique operational policies and procedures.
· Actively participate in boutique opening and closing procedures, including setup and breakdown activities.
· Manage and maintain optimal stock levels for all boutique facilities, including packaging, office supplies, and general consumables, initiating orders and addressing shortages proactively.
· Execute timely replenishment of proximity stock on the sales floor to support continuous sales operations.
· Act as a primary point of contact for IT-related issues within the boutique, liaising effectively with the central IT department to ensure prompt resolution and minimal operational disruption.
Back-Office & Administrative Support:
· Provide essential support to back-office staff in the reception, processing, and loading of goods.
· Maintain and update records, ensuring the accuracy and integrity of all information.
· Organize and manage the secure archiving of confidential files and documents.
· Perform professional receptionist duties, managing communications and visitor interactions effectively.
Inventory & Data Management:
· Participate actively in all inventory counts and contribute to stock reconciliation processes.
· Accurately perform price labeling for merchandise.
Requirements
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We are looking for candidates with previous experience hospitality sector or in luxury Retail with a focus on operations; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.
Benefits
CCNL Commercio
Salary Range 30K – 35KEUR
Commission Scheme
8 EUR Meal Voucher per working day
Welfare
#Richemont #WeCraftTheFuture
More roles at Richemont
SALES ASSOCIATEFP&A Controlling ManagerAssistant Boutique ManagerRegional Head of CommunicationsSales Associate Temporal Montblanc Monterrey
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