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Qube Research & Technologies

Production Support Engineer (1-yr Contract)

LocationHong Kong
Typefull-time
SeniorityMid
Experience3+ yrs
DepartmentTechnology-App Support
Company size501–1,000 people
PostedOct 23, 2025 · 11mo ago
Verified live11h ago
At a glanceSummarised by Seekless from the posting.
Must have9
Minimum 3 years in a support role
2+ years of experience with Bash, PowerShell, Git, Python scripting
Basic understanding of cloud services
Excellent problem solving and highly effective analytics capabilities
Must have a keen focus on ownership of issues and commitment to resolving them
Excellent written and oral communication skills
Expert windows desktop and server administration experience
High level of Linux OS experience
Expert relational database skills (SQL Server, Postgres)
Nice to have4
Experience managing the expectations of Front Office traders and senior management
Knowledge of Equities, Futures, Commodities and FX asset classes
Knowledge of market data feed handlers and execution feeds
Knowledge of market-making/liquidity provision and algorithmic trading
Skills
Bash
PowerShell
Git
Python
Windows
Linux
SQL Server
Postgres
cloud services
About the company
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
You will join the Production Support team in Hong Kong, providing support to QRT’s trading and research teams. In this role, you will be responsible for delivering prompt user support, investigating and resolving issues affecting production data, onboarding data extraction processes, and liaising with internal and external teams to ensure the effective day-to-day management of QRT’s infrastructure.
What you will do:
•
Provide support for QRT’s system infrastructure
•
Use cloud platforms to create and monitor data jobs and processes
•
Support data systems and tasks running on Windows & Linux environments
•
Ensure production and research data systems are stable and available, with all critical data tasks completed before the start of each trading day
•
Collaborate with production support teams and developers to investigate and resolve issues quickly
•
Support the release management process ensuring stability of the production environment
•
Maintenance and support of static databases and supporting processes
•
Develop monitoring tools to improve visibility, reliability, and automation of processes.
•
Evening/weekend support requirements (normally, through remote access)
Requirements
•
Minimum 3 years in a support role
•
2+ years of experience with Bash, PowerShell, Git, Python scripting
•
Basic understanding of cloud services
•
Excellent problem solving and highly effective analytics capabilities required
•
Must have a keen focus on ownership of issues and commitment to resolving them
•
Excellent written and oral communication skills are essential
•
Expert windows desktop and server administration experience is essential
•
High level of Linux OS experience is essential
•
Expert relational database skills (in order of preference: SQL Server, Postgres) are essential
Good-to-have:
•
Experience managing the expectations of Front Office traders and senior management
•
Knowledge of Equities, Futures, Commodities and FX asset classes
•
Knowledge of market data feed handlers and execution feeds
•
Knowledge of market-making/liquidity provision and algorithmic trading
More roles at Qube Research & Technologies
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