Responsibilities
• Provides direct and ongoing leadership for a team of individual contributors designing and developing new products, enhancements and updates and coordinating projects for end-user applications software running on local, networked, and Internet-based platforms.
• Defines and executes the technical strategy for software applications; evaluates and recommends technologies, frameworks, and tools to optimize development processes.
• Manages the product delivery roadmap, developing sprints in partnership with engineering and product teams, to ensure well-managed and effective software development lifecycle.
• Monitors and optimizes application performance, scalability, and reliability, identifies and resolves performance bottlenecks and issues.
• Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
• Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners.
• Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs; ensures that team members are effectively communicating and collaborating with outsourced resources.
• Proactively identifies opportunities for process improvement and cost reductions opportunities.
• Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development.
• Ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.