Find jobs
Pricing
Free Resume Checker
Sign in
Sign up
FIND JOBSPRICINGFREE RESUME CHECKERSIGN INSIGN UP
AT
AT&T

IT Field Support Specialist (HT1) (Government)

Salary$48k – $72k
LocationColumbia, Maryland
Work moderemote · United States
Typefull-time
SeniorityMid
Experience4+ yrs
DepartmentRIS I
Company size10,000+ people
First seenSep 11, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have15
High school/GED and four (4) years of experience
8570 Certification
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem-solving skills
Outstanding communication skills to relate with team members and support workers
Ability to obtain/maintain CWIP Certification - Security+
TS/SCI with polygraph
Eligibility3
Must be able to lift 50 lbs. multiple times per shift
Must be available to work an 8-hour shift between the hours of 6am-and 6pm, as determined by management
Must have a valid driver's license and an acceptable driving record and be eligible to drive an AT&T company vehicle
Skills
Windows
Microsoft Office
Active Directory
Microsoft Windows 7
Microsoft Windows 10
fiber optic modems
multiplexer
fiber optic/Ethernet cables
telephone systems
ticketing systems
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k)
Tuition reimbursement
Paid time off
Paid holidays
Paid parental leave
Paid caregiver leave
Adoption reimbursement
Disability benefits
Life insurance
Accidental death insurance
Critical illness insurance
Accident insurance
Hospital indemnity
Group legal
Employee assistance program
Employee wellness programs
Employee discounts
About the company
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.
About the role
AT&T has an opening for an IT Field Support Specialist: To support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Description of Job Duties/Responsibilities:
•
This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
•
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
•
Conducts sites surveys; assesses and documents current site configuration and user requirements.
•
Analyzes existing requirements and prepares specifications for hardware acquisitions.
•
Develops hardware installation schedules.
•
Prepares drawings documenting configuration changes at each site.
•
Prepares site installation and test reports.
•
Trains site personnel in proper use of hardware.
•
Builds specialized interconnecting cables.
•
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
•
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
•
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
•
Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation.
•
Support network upgrade projects or initiatives.
•
Support end-user connectivity needs.
Requirements
Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)
Required Qualifications:
Minimum education and experience level: High school/GED and four (4) years of experience AND 8570 Certification.
•
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
•
Well-versed in installing windows, software, applications, antivirus and patches.
•
Demonstrated ability to read and understand technical manuals and schematics.
•
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
•
Able to manage time and priorities effectively.
•
Able to work efficiently with minimal supervision.
•
Proficient in working with end-users remotely.
•
Demonstrated expertise in Microsoft Windows 7 and 10.
•
Familiar with Active Directory security and policies.
•
Excellent analytical and problem-solving skills.
•
Outstanding communication skills to relate with team members and support workers.
•
Must be able to lift 50 lbs. multiple times per shift.
•
Must be available to work an 8-hour shift between the hours of 6am-and 6pm, as determined by management.
•
In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record and be eligible to drive an AT&T company vehicle.
•
Ability to obtain/maintain CWIP Certification - Security+
Ready to join our team? Apply today!
Benefits
Our IT Field Support Specialist (HT1) (Government) earns $47,600 - $72,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
Weekly Hours:
40
Time Type:
Regular
Location:
Columbia, Maryland
Legal
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.
More roles at AT&T
Retail Sales ConsultantRetail Sales ConsultantManager-Technology - Incident Orchestration & Administrator, Critical Incident Management, Sev 1-3 Incident, Application Support, Outage Mang & Handling, ITIL, 24/7 rotationalRetail Sales ConsultantRetail Sales Consultant
Seekless
Seek less: one search across companies' own career pages, instead of a dozen job boards.
Product
Find jobsCompaniesPricingFree Resume CheckerBlog
Legal
AboutPrivacyTermsCookies
© 2026 SEEKLESS. ALL RIGHTS RESERVED.BUILT WITH CARE