Knowledge. Skills, & Abilities:
• Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Working
• Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Working
• Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
• Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma, Associate’s Degree, or equivalent preferred
2-3 Years Internal/External customer service experience preferred
2-3 Years Bank or financial services experience preferred