Technical Account Manager (TAM)
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Before you apply
Salary$130k – $150k
LocationUnited States
Work moderemote
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentCustomer Success
EquityIncluded
Company size51–200 people
PostedSep 23, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
5+ years in customer-facing roles such as Technical Account Manager, Support Engineer (Tier 2/3), or Professional Services within cybersecurity or SaaS companies
Strong experience with MITRE ATT&CK framework and detection engineering principles
Hands-on expertise with SIEM, EDR, firewalls, threat intelligence platforms, vulnerability management, and penetration testing tools
Comfortable working across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux)
Familiarity with Breach and Attack Simulation (BAS), pentesting, threat hunting, red teaming, Continuous Threat Exposure Management (CTEM), and Adversarial Exposure Validation (AEV)
Proven track record delivering workshops, supporting enterprise customers, and driving post-sales success and adoption
Skilled at cross-functional collaboration, project ownership, and managing complex technical implementations
Clear, confident communicator with the ability to engage both technical teams and executive stakeholders
Deep expertise in offensive security methodologies: BAS, pentesting, threat hunting, red teaming, CTEM, or AEV
Proficiency in Python or other scripting languages to customize and extend SafeBreach capabilities
Experience working in a startup or rapidly scaling company environment
Industry certifications such as CISSP, OSCP, CEH, or similar security credentials
Willingness and ability to travel up to 15% for customer onsite visits, team alignment meetings, or industry events
Skills
MITRE ATT&CK
SIEM
EDR
firewalls
threat intelligence platforms
vulnerability management
penetration testing tools
AWS
Azure
GCP
Windows
macOS
Linux
Python
Gainsight
Benefits
Health insurance
Dental insurance
Vision insurance
Remote work
Flexible PTO
Parental leave
Phone stipend
Internet stipend
Learning stipend
Equity
Referral bonus
About the role
💼 Title: Technical Account Manager (TAM)
📍 Location: North America (Eastern Time Zone)
🤝 Reporting To: Senior Manager - TAM Americas
💸 Base Salary Range: $130,000 - $150,000/yr
🌟 OPPORTUNITY HIGHLIGHTS
Are you passionate about solving real-world security challenges and building lasting customer relationships?
SafeBreach is seeking a Technical Account Manager to serve as a trusted advisor to our large enterprise customers—driving value, adoption, and growth with our industry-leading exposure validation platform. In this role, you will manage enterprise relationships and deliver technical excellence independently while collaborating with global teams.
👋 WHO WE ARE
SafeBreach is on a mission to help organizations have certainty in their security. Long trusted as the global leader in adversarial exposure validation (AEV), SafeBreach empowers organizations to take command of risk by operationalizing the full CTEM lifecycle with the SafeBreach CTEM Platform. Powered by the SafeBreach Helm AI infrastructure layer and grounded in the award-winning SafeBreach Exposure Validation Platform, the SafeBreach CTEM Platform is the first enterprise-grade, closed-loop solution designed to move organizations beyond siloed security activities toward a continuous, intelligence-driven exposure management program. Backed by world-renowned threat researchers and an unrivaled customer success team, SafeBreach provides the capabilities enterprises need to holistically understand threat exposure, make data-driven decisions that reduce risk, and measurably improve cyber resilience—safely and at scale. We are a team of passionate security professionals and innovators. If you’re ready to tackle complex security challenges and make a tangible impact on enterprise defense, we’d love to meet you.
💰 WHAT WE OFFER
•
Excellent growth opportunities: Make an impact and advance your career
•
Fully remote work and flexible PTO
•
Highly competitive salary and equity grants
•
Health, dental and vision insurance
•
Generous Parental leave
•
Monthly phone and internet stipend
•
Learning & Development stipend
•
Competitive employee referral bonus program
🚀 THE IMPACT YOU WILL HAVE
•
Lead onboarding and complex implementation projects for commercial and enterprise customers, including installation, training, and technical setup
•
Provide expert technical guidance throughout the customer lifecycle, promoting best practices and removing technical blockers
•
Manage customer relationships proactively to meet established SLAs through strategic advisories, regular check-ins, and clear communication
•
Drive product adoption and expansion by translating usage data into actionable insights and advising on optimization strategies
•
Collaborate cross-functionally with Product, Engineering, Sales, and Support teams to advocate for customer needs and resolve technical/business issues
•
Use tools like Gainsight to track customer engagement, identify risks early, and ensure a seamless customer experience
🧬 WHAT SETS YOU APART
•
Professional Experience: 5+ years in customer-facing roles such as Technical Account Manager, Support Engineer (Tier 2/3), or Professional Services within cybersecurity or SaaS companies
•
Technical Proficiency: Strong experience with MITRE ATT&CK framework and detection engineering principles
•
Security Tools: Hands-on expertise with SIEM, EDR, firewalls, threat intelligence platforms, vulnerability management, and penetration testing tools
•
Infrastructure Knowledge: Comfortable working across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux)
•
Offensive Security Concepts: Familiarity with Breach and Attack Simulation (BAS), pentesting, threat hunting, red teaming, Continuous Threat Exposure Management (CTEM), and Adversarial Exposure Validation (AEV)
•
Customer Success: Proven track record delivering workshops, supporting enterprise customers, and driving post-sales success and adoption
•
Project Management: Skilled at cross-functional collaboration, project ownership, and managing complex technical implementations
•
Communication: Clear, confident communicator with the ability to engage both technical teams and executive stakeholders
•
Travel & Flexibility: Willingness and ability to travel up to 15% for customer onsite visits, team alignment meetings, or industry events.
Nice to have
💥 EVEN BETTER IF YOU HAVE
•
Deep expertise in offensive security methodologies: BAS, pentesting, threat hunting, red teaming, CTEM, or AEV
•
Proficiency in Python or other scripting languages to customize and extend SafeBreach capabilities
•
Experience working in a startup or rapidly scaling company environment
•
Industry certifications such as CISSP, OSCP, CEH, or similar security credentials
🤝 HOW WE’LL GET TO KNOW EACH OTHER
We view interviewing as a two-way street. We want you to interview us just as much as we interview you! (Avg. timeline: 21-28 days)
Step 1: The Intro
A casual meeting with the Talent team to break the ice.
Step 2: The Vision
Connect with your future manager to discuss the role, the challenges, and how you can make an impact
Step 3: The Squad
Meet your future team members. Take a deep dive into the team dynamics, the culture and the real-world challenges you will face in this role.
Step 4: The Big Picture
Discussions to ensure our values and long-term goals align with yours.
Step 5: The Offer
If the vibe is right, we make it official!
DEI&B (Diversity, Equity, Inclusion & Belonging)
At SafeBreach, we celebrate the rich diversity of our team, where every employee’s unique perspective is a valued thread in our collective success. We are unwavering in our commitment to fostering an inclusive workplace that nurtures a sense of belonging and empowers each individual to unleash their full potential. We are dedicated to creating opportunities for collaboration, innovation, and meaningful career growth, ensuring that every voice is not just heard, but cherished.