BR
Brink’sFLM
LocationPekanbaru
Work modeon-site
SeniorityEntry
Company size10,000+ people
PostedJan 23, 2026 · 8mo ago
Verified live16h ago
At a glanceSummarised by Seekless from the posting.
Perform first-level troubleshooting for ATM hardware and peripherals
Handle minor repairs, part replacement, and consumables replenishment
Conduct routine preventive maintenance according to schedule
Respond to ATM incidents and service calls within defined SLA
Perform fault diagnosis and recovery actions
Escalate unresolved issues to Second Level Maintenance (SLM) or Vendor Support
Perform basic cash handling activities as authorized (e.g., cassette replacement, cash jam handling)
Ensure compliance with security procedures, dual control, and access protocols
Record all maintenance activities, incidents, and actions taken in the system accurately
Prepare service reports and update job status in real time
Ensure all activities comply with SOP, security standards, and regulatory requirements
Follow safety procedures while working on-site, including client locations and public areas
ATM & Device Maintenance
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Perform first-level troubleshooting for ATM hardware and peripherals (card reader, cash dispenser, printer, monitor, keypad).
•
Handle minor repairs, part replacement, and consumables replenishment (receipt paper, journal, etc.).
•
Conduct routine preventive maintenance according to schedule.
Incident Handling
•
Respond to ATM incidents and service calls within defined SLA.
•
Perform fault diagnosis and recovery actions.
•
Escalate unresolved issues to Second Level Maintenance (SLM) or Vendor Support.
Cash & Security Handling
•
Perform basic cash handling activities as authorized (e.g., cassette replacement, cash jam handling).
•
Ensure compliance with security procedures, dual control, and access protocols.
Documentation & Reporting
•
Record all maintenance activities, incidents, and actions taken in the system accurately.
•
Prepare service reports and update job status in real time.
Compliance & Safety
•
Ensure all activities comply with SOP, security standards, and regulatory requirements.
•
Follow safety procedures while working on-site, including client locations and public areas.