EDI Support Engineer
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Before you apply
LocationSubang Jaya, Malaysia
Company size10,000+ people
PostedMay 15, 2026 · 5mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Provide technical support for Seeburger BIS (Business Integration Suite)
Diagnose, troubleshoot and resolve EDI-related issues
Monitor EDI transactions and ensure successful data exchanges
Collaborate with internal teams and clients to understand EDI needs
Document support activities and maintain accurate records
Stay updated with latest developments in EDI technology and Seeburger BIS
Handle incidents and service requests via ticketing systems
Analyze errors, logs, and transaction data to identify root causes of incidents
Work as part of a global EDI support team across different time zones
Ability to work independently and as part of a team
Strong customer service orientation
Attention to detail and ability to manage multiple tasks simultaneously
Skills
EDI
Seeburger BIS
What You Can Expect:
•
Provide technical support for Seeburger BIS (Business Integration Suite)
•
Diagnose, troubleshoot and resolve EDI-related issues in a timely manner.
•
Monitor EDI transactions and ensure successful data exchanges.
•
Collaborate with internal teams and clients to understand and address their EDI needs.
•
Document support activities and maintain accurate records of client interactions.
•
Stay updated with the latest developments in EDI technology and Seeburger BIS.
•
Handle incidents and service requests via ticketing systems
•
Analyze errors, logs, and transaction data to identify root causes of incidents.
•
Work as part of a global EDI support team, ensuring seamless support across different time zones and regions.
What You Bring:
•
Ability to work independently and as part of a team.
•
Strong customer service orientation.
•
Attention to detail and ability to manage multiple tasks simultaneously.