Our Key Account Management team spends their day obsessing over our largest customers, helping them improve how they run their business and delivering on our mission to make the people in small businesses more successful.
This team lives the values of Be Humble, Be Supportive and Give a Shit in everything they do. They celebrate, motivate, and challenge each other daily. They are never satisfied, always looking for ways to improve their skills, build relationships with our customers, and drive success and value for Jobber and its customers. Supporting growth, development, and driving performance is where this role comes in.
Reporting into the Manager, Key Account Management, as a Key Account Manager you will own the long-term partnership with Jobber’s largest customers. While inbound sales and onboarding create the initial relationship, you take it from there: driving retention, growing payment processing volume (GPV), and expanding the value customers get from Jobber over time.
You’ll act as a trusted business advisor, helping clients achieve their goals and maximize their ROI on Jobber and you’ll do it with confidence, curiosity, and authenticity. You bring real expertise from working with many similar businesses, while staying genuinely curious about each SP’s specific situation and tailoring your approach accordingly.
This was a new department at Jobber! One that’s been proven to be successful over the past couple of years. We’re looking for people who are excited by the opportunity to leave their mark on a massive revenue opportunity for the company, while also growing their own skills and career.