As Pallet scales into larger, more complex enterprise and mid-market customers, deployments become higher-stakes: more stakeholders, evolving requirements, real change management, and real consequences if things break.
The Deployment Strategist owns customer deployments end-to-end, from discovery and workflow design through execution, go-live, and long-term success. You are the connective tissue between customers, Agent Delivery Engineers, Product, Sales, and Success. You ensure customers feel confident, informed, and supported, even as workflows, product capabilities, and internal processes continue to evolve.
This is a highly client-facing, high-ownership role for senior operators who thrive under pressure and ambiguity.
Why This Role Is Different
You won’t inherit a playbook, you’ll help build it. This role owns enterprise deployments end-to-end, translating messy real-world operations into live AI agent workflows. You’ll work directly with executives, shape how CoPallet scales, and play a defining role in how customers come to trust AI in mission-critical systems.