Leverage Mastercard’s industry-leading predictive analytics platform, Test & Learn®, and SQL to run data-backed business experiments for our clients. Consultants focus on data science-based solutions to provide insights on various business initiatives, including product launches, marketing campaigns, customer loyalty, and pricing across various industries that touch many Fortune 500 companies. Partner directly with clients to share findings and help determine which ideas are effective, as well as where, when, and how to implement them.
Sampling of questions we help our customers answer:
Where should a retailer open new stores to maximize profitability and minimize the cannibalization of nearby omnichannel sales?
What bonus should be provided to someone opening a credit card account to entice them to use the card regularly?
Strategy & Transformation
Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&T engagements directly interface with numerous Fortune 500 companies. This role aligns with the practices of traditional management consulting firms.
Sampling of questions we help our customers answer:
How can a global financial services institution be successful at entering a hyper competitive new market?
How can a customer improve its operating model to better achieve operational, financial, and strategic goals?
Use quantitative and qualitative skills and enterprise applications (e.g., Business Intelligence Platforms, SQL, Python, and more) to drive data-led consulting solutions for customers. Weave together vast amounts of Mastercard, client & 3rd party data assets to investigate trends, build propensity models, develop data visualizations, and synthesize millions of data points into a cohesive story. Engage with client stakeholders through virtual and in-person meetings, leveraging insights to inform strategic recommendations.
Sampling of questions we help our customers answer:
How does a financial institution fraud/authorization metrics fare against competitors, and what are strategies that can help it be best-in-class?
How is a technology customer’s market share changing over time, and are there any segments where the client is relatively under penetrated?
Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard’s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard.
Sampling of questions we help our clients answer:
How does a fintech client optimize new customer acquisition and existing customers’ life cycle value through effective targeting and communications?
How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer?
How can a large financial institution best execute a portfolio conversion – for example, after purchasing another issuer’s portfolio – including components like internal and external communications, market launch, and more?
Help clients implement, launch, and scale Mastercard products, platforms, and business transformation initiatives. Combine program management, stakeholder engagement, and implementation expertise to guide complex initiatives from strategy into execution.
Work closely with client and Mastercard teams, coordinate cross-functional efforts, manage risks and dependencies, and drive adoption to ensure clients realize value from their investments.
Sampling of questions we help our clients answer:
How can a financial institution successfully implement and launch a new payments, fraud, or digital banking solution while minimizing disruption to customers and internal teams?
What governance structure, implementation roadmap, and stakeholder engagement plan will best position a client to deliver a large-scale transformation on time and within scope?
How can a client accelerate adoption and maximize the value of a newly deployed platform, product, or technology investment across its organization?