Provisioning Technician (Intern)
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Before you apply
LocationRichardson, Texas, United States
Work modeon-site
Typepart-time
SeniorityEntry
Experience1+ yrs
DepartmentProjects
Company size51–200 people
PostedOct 24, 2022 · 4y ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Oct 24, 202263% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Minimum 1 years' experience with Windows and Apple hardware and software
Thorough knowledge of computer systems and IT components
Good knowledge of internet security and data privacy principles
Very good communication abilities
Exceptional organizing and time-management skills
Excellent customer service skills
Possess the ability to understand and follow instructions
Relevant certifications (e.g. CompTIA A+) will be an advantage
BSc/BA in Computer Science, engineering or relevant field
Skills
Windows
Apple hardware
Mac OSX
Microsoft Windows
About the role
A Provisioning Technician – Level 1 is an entry level position requiring minimum 1 years’ experience with Windows and Apple hardware and software. This position is responsible for preparing Microsoft Windows and Mac OSX workstations and laptops for deployment to GXA clients. This is documented process that will require a successful candidate follow instructions, manage work requests and install devices onsite. In addition, learn how to manage inventory, check-in equipment, and ensure customer’s database is accurate with correct technology inventory on hand.
Responsibilities
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Set up hardware and install and configure software and drivers
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Prepare technological equipment
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Perform regular upgrades to ensure systems remain updated
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Perform general maintenance tasks, troubleshoots and repairs computer systems. This would include installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment while ensuring optimal workstation performance.
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Preparing new systems for deployment and coordinating installation with the end user. Updating appropriate inventory systems to reflect the current system status.
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Respond to assigned work orders and maintain accurate and timely documentation of progress in work order database. Promote creation of knowledge base
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Learn how to manage technology inventory.
Requirements
•
Thorough knowledge of computer systems and IT components
•
Good knowledge of internet security and data privacy principles
•
Very good communication abilities
•
Exceptional organizing and time-management skills
•
Relevant certifications (e.g. CompTIA A+) will be an advantage
•
BSc/BA in Computer Science, engineering or relevant field
•
Excellent customer service skills
•
Possess the ability to understand and follow instructions