● Early‐career IT professional with 0–3 years of experience in help desk, support, systems, or software implementation
● Comfortable working in Windows environments and basic networking concepts
● Familiar with databases (SQL Server preferred)
● Strong communicator with solid organizational skills
● Curious, eager to learn, and able to follow structured processes
● Bachelor’s degree in IT, Information Systems, Computer Science, or related field (or equivalent experience)
● Exposure to IIS, Windows Server, or web services
● Experience with Microsoft Office, SharePoint, or Google Workspace
● Familiarity with ECM/EDM solutions
● Experience with ActiveCollab or similar tools
● Occasional travel may occur but is rare
● Must have a suitable home office environment