Order Management Intern
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Before you apply
LocationKuala Lumpur,MY-14,Malaysia
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentBusiness Support
Company size10,000+ people
First seenNov 3, 2026 · 4d ago
Verified live23m ago
At a glanceSummarised by Seekless from the posting.
Bachelor Degree in Business, Supply Chain or any relevant disciplines
Proficient in English in both written and spoken
Attention to detail and the ability to work independently
Detail-oriented, organized and an ability to prioritize and manage workflow
Ability to change focus when needed, while making regular progress on assigned work/projects
Skills
SAP
Citrix
QlikView
BI
UPS
Description
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Monitor and manage inbound orders for EDI accounts and process manual orders in SAP for non-EDI accounts
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Inclusive of Retail Partner and FSS
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Inclusive of saleable/non-saleable
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Serves as the primary point of contact for field sales, counter, sales planner, commercial, and distribution teams for:
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Order management validation
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Shipments
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New launch and promotional program allocations
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ELC-owned counter requirements
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Door opening
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Service level details
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Review open order reports daily (import into spreadsheets to analyze), communicate and recommend decisions
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Address/Investigate and action orders as required with priority to ensure orders are completed timely to ensure shipping schedules are met
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Proactive management with commercial team to alert on out-of-stock situations
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Alert commercial team of inventory status including counter inventory
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Inform commercial team and retailers of Customer purchase order (PO) errors and summarize EDI transmission errors (encompassing inactive/discontinued products, incorrect SRPs etc.) to improve retailer service level
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Understand the retailers’ process for their POs and routing approvals, including delivery or order cut-off timelines. Communicate with retail buying offices to adjust PO ship and cancel windows to enable shipments. Consider all aspects to align with Retailer/ ship schedules
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Process approved returns orders
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Handle incoming inquiries from all internal and external customers regarding shipments, orders, discounts, etc
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Other system execution tasks as needed (SAP/UPS/Citrix/QlikView/BI/Warehouse Execution Systems)
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Produce daily/weekly sales report to track actual orders vs target
Qualifications
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Bachelor Degree in Business, Supply Chain or any relevant disciplines
•
Proficient in English in both written and spoken is a must
•
Attention to detail and the ability to work independently
•
Detail-oriented, organized and an ability to prioritize and manage workflow
•
Ability to change focus when needed, while making regular progress on assigned work/projects
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