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Seasonal Service Team Member

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Before you apply
LocationEdmonton-3741 17th St NW
Work modeon-site
SeniorityEntry
Company size10,000+ people
PostedNov 1, 2026 · 4d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Help customers shop, locate products, and provide solutions
Provide fast and friendly checkout experience; execute cash handling to standards
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on Voice of Customer (VOC) survey
Assist with Omni channel processes, including BOPIS and SFS
Participate in truck unload, stocking, and planogram processes
Complete merchandise recovery and maintenance including return/go back process
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Interact with others in an accepting and respectful manner
Cross trained in Custom Framing selling and production
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Retail and/or customer service experience preferred
Adhere to Standard Operating Procedures and Company programs
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job
At least sixteen (16) years or older
Benefits
Health insurance
Paid time off
Tuition assistance
Employee discounts
Responsibilities
Store - EDMONTON-SOUTHEAST, ABDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
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Help customers shop, locate products, and provide them with solutions
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Provide a fast and friendly checkout experience; execute cash handling to standards
•
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
•
Educate customers on the Voice of Customer (VOC) survey
•
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
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Participate in the truck unload, stocking, and planogram (POGs) processes
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Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
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Perform Store In Stock Optimization (SISO) and AD set duties as assigned
•
Support shrink and safety programs
•
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
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Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
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Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
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Retail and/or customer service experience preferred
Physical Requirements
Work Environment
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Ability to remain standing for long periods of time
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Ability to move throughout the store
•
Regular bending, lifting, carrying, reaching, and stretching
•
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
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If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
About the company
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Benefits
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.