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Claims Support/ Investor Claims

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Before you apply
LocationChennai, India
Typefull-time
SeniorityEntry
DepartmentOperations
Company size31+ people
First seenOct 16, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Experience in claims processing, claims administration, investor claims, financial services is preferred
Experience handling documentation, case management, follow-ups, reporting, or transaction processing will be an advantage
Candidates with experience working with multiple systems and process trackers are preferred
Basic to intermediate proficiency in MS Excel and MS Office
Ability to work with CRM, claims management, workflow, or internal systems
Strong analytical and problem-solving skills
Ability to identify missing information and proactively follow up
Ability to work within defined SLAs and process timelines
Strong sense of ownership and accountability
Ability to work effectively in a team environment
Skills
MS Excel
MS Office
CRM
claims management systems
workflow systems
internal systems
About the role
DESCRIPTION:
We are looking for a detail-oriented and process-driven Claims Support Executive/Associate to support the end-to-end administration of investor claims. The role will be responsible for preparing and maintaining claim documentation, monitoring suspended claims, following up on outstanding funds and requirements, completing document uploads and reporting, managing referrals, and ensuring accurate updates in client and internal systems. The ideal candidate should have strong attention to detail, good follow-up skills, the ability to work with multiple stakeholders, and a strong understanding of process compliance and documentation.
QUALIFICATIONS:
· Experience in claims processing, claims administration, investor claims, financial services is preferred. · Experience handling documentation, case management, follow-ups, reporting, or transaction processing will be an advantage. · Candidates with experience working with multiple systems and process trackers are preferred. · Basic to intermediate proficiency in MS Excel and MS Office. · Ability to work with CRM, claims management, workflow, or internal systems. · Strong analytical and problem-solving skills. · Ability to identify missing information and proactively follow up. · Ability to work within defined SLAs and process timelines. · Strong sense of ownership and accountability. · Ability to work effectively in a team environment.
OTHER DUTIES: Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About the company
Consolidated Analytics | End-to-End Mortgage Solutions. Real Expertise. Real Results.
Consolidated Analytics is a data-driven mortgage solutions partner supporting the full life of the loan, from origination through servicing and capital markets. We combine asset-level intelligence with enterprise-scale solutions to power smarter decisions and measurable business outcomes. Our integrated capabilities span due diligence, residential and commercial valuation, collateral and risk analytics, process and technology optimization, and regulatory compliance, helping clients operate with clarity, agility, and confidence in a rapidly evolving market.
What sets us apart?
We bring together deep mortgage industry expertise, integrated technology, and a multidisciplinary workforce to help clients optimize quality, drive operational performance, and enhance decision-making at scale. Across the loan lifecycle, whether managing volume, acquiring assets in bulk, scaling originations, launching or expanding servicing, or navigating market and regulatory change, our teams deliver with clarity, compliance, and speed.
Core Services
• Mortgage Due Diligence
• Property Valuation + Analytics
• Mortgage Fulfillment (Origination and Servicing)
• Default Services (Claims, REO, Rental Management)
• Risk + Compliance Advisory
• Business Process Solutions (BPS)
Our Evolution
Over the past decade, we’ve strategically acquired and integrated best-in-class firms, including OpEXNOW, Equitable Mortgage Solutions, Carrington Property Services, and RealInfo into a unified platform designed to meet the demands of today’s dynamic market.
We’re not just a vendor, we’re a partner built for transformation.
Careers
We’re always hiring talented professionals who want to grow, lead, and win.