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Rentokil Initial
Indoor Customer Care Executive (B2B)
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Location
Ho Chi Minh City, Ho Chi Minh, Vietnam
Work mode
on-site
Type
full-time
Seniority
Entry
Experience
1+ yrs
Department
ASIA & MENAT
Company size
10,000+ people
Posted
Oct 6, 2026 · 6d ago
Verified live
14h ago
At a glance
Summarised by Seekless from the posting.
Must have
7
Graduated from College/University with major in Business Administration, Customer Service, Technical fields with the same level in foreign companies
At least 01 years’ experience in the field of sales and/or customer service
Good working behavior
Able to work independently and hard working in a multitask function
Able to solve problems well
Have responsibility and ability of management
Skill of communication in English
Nice to have
1
Having knowledge on accounting is preferable
Eligibility
1
Good health & willing to visit outside
Benefits
Health insurance
Bonus
PURPOSE:
•
Enhance and extend the Rentokil Initial’s business by representing the Company to prospective clients via phone calls
•
To monitor each customer’s evolving needs and manage the account to ensure customer satisfaction and long-term relationship
DUTIES & RESPONSIBILITIES:
•
Renew service contracts with customers in Tier 4.
•
Responsible for selling consumable products by receiving orders from existing or potential customers.
•
Understand features, advantages, and disadvantages of the products & services as well as competitors’ one.
•
Contact with customer and record all customers’ information in the report of customer’s information.
•
Planning for week’s work, month for approval and complying with the approved plans.
•
Coordinate with Operations Dept to complete the service and meet the customers’ requirements.
•
Receive and handle complaints from customers regarding product quality, delivery time, etc.
•
Respond to termination notices & follow up the process of contract’s liquidation
•
Other tasks are required by Line Manager
Requirements
•
Graduated from College/University with major in Business Administration, Customer Service, Technical fields with the same level in foreign companies.
•
Have at least 01 years’ experience in the field of sales and/or customer service
•
Good working behavior
•
Able to work independently and hard working in a multitask function
•
Able to solve problems well
•
Have responsibility and ability of management
•
Skill of communication in English
•
Having knowledge on accounting is preferable.
•
Good health & willing to visit outside.
Benefits
•
Monthly incentive, 13th-month salary, annual bonus
•
Rewards on Tet/Holidays/Birthday/Length of Services
•
24/24 accident insurance, full compulsory insurance, Annual health check
•
Global working environment, Career Development
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