Field Service Representative (Ellsworth Air Force Base)
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Before you apply
LocationBaxter Aerospace (St. George UT), St. George, United States
Work modeon-site
Typefull-time
SeniorityMid
DepartmentCustomer Mission Development
Company size51–200 people
PostedJun 23, 2026 · 4mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Jun 23, 202643% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Experience working on bomber aircraft
Experience with computer networking
Project Management, Avionics Repair Troubleshooting/Maintenance, or a related field
Experience with communication systems common to DoD operations including RF, networking, and software systems
Field support experience with commercial, business, or military aircraft
Proactive, self-directed, and customer-focused
Comfortable working in fast-paced, high-pressure environments
Willingness to travel extensively and work irregular hours when required
Passion for our mission to improve communication capabilities across all branches of defense
Background as a JICO, JDNO, OTH-T, or C4I preferred
Security Clearance eligible
Skills
networking
VPN
firewalls
RF
red/black data networks
Link16
SCIF protocols
JICO
JDNO
OTH-T
C4I
Benefits
Health insurance
Dental insurance
Vision insurance
About the role
Join Baxter Aerospace and shape the future of communication for military aircraft. Baxter Aerospace is developing next generation beyond line of sight communication systems that take advantage of low earth orbit high bandwidth satellite communication systems. This position will involve field support of installed systems, customer interactions, gathering and sharing feedback on these systems. Ideal candidate will have familiarity with aircraft network communication, red/black data networks, Link16, SCIF protocols, and troubleshooting. Background as a JICO, JDNO, OTH-T, or C4I preferred. Candidate must be clearance eligible.
Responsibilities
DUTIES:
· Set up, manage, and diagnose issues with computer networks related to payload data distribution.
· Diagnose and troubleshoot technical problems related to satellite communication systems, red/black data networks, VPNs, and firewalls in support of operational communications.
· Travel to domestic and international customer sites, including hangars, flight lines, and airbases.
· Guide and train customer maintenance personnel on correct repair procedures, upgrades, and inspections.
· Serve as the primary point of contact for customer inquiries and technical support needs.
· Communicate clearly and effectively with pilots, ground crews, and engineering staff to resolve operational issues.
· Relay field data and customer feedback to engineering and product development teams to drive product improvements.
Requirements
REQUIREMENTS:
· Experience working on bomber aircraft.
· Experience with computer networking.
· Project Management, Avionics Repair Troubleshooting/Maintenance, or a related field.
· Experience with communication systems common to DoD operations including RF, networking, and software systems
· Field support experience with commercial, business, or military aircraft.
· Security Clearance eligible
· Proactive, self-directed, and customer-focused.
· Comfortable working in fast-paced, high-pressure environments.
· Willingness to travel extensively and work irregular hours when required.
· Passion for our mission to improve communication capabilities across all branches of defense.
Location
· Ellsworth Air Force Base, SD
EXPECTED HOURS/SCHEDULE:
· Full Time: Monday-Friday 8am-6pm.
Benefits
BENEFITS:
· Pay Depends on Experience.
· Health Insurance: Medical, Dental, and Vision Included.
· Opportunity for Growth and Development.