Scheduler-Rehab Core
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Before you apply
SalaryNo pay range posted
LocationCA, United States
Work modeon-site
SeniorityEntry
Experience1+ yrs
DepartmentRehab Core
Company size10,000+ people
First seenNov 3, 2026 · 2d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or GED
Minimum one year of call center experience in a customer service, sales environment, or clinical experience
Ability to write legibly and take messages
Ability to use the telephone
Good communication skills with emphasis of telephone etiquette
Able to read; write legibly; speak in English with professional quality
Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
Operate/troubleshoot basic office and patient care equipment required for the position
Perform required patient care activities related to the position
Able to relate and communicate positively, effectively, and professionally with others
Work calmly and respond courteously when under pressure
Collaborate and accept direction
Able to communicate effectively in English in person, in writing, and on the telephone
Think critically
Manage multiple assignments effectively
Organize and prioritize workload
Work well under pressure
Problem solve
Recall information with accuracy
Pay close attention to detail
Work independently with minimal supervision
Minimum three years of experience in healthcare customer service call center
Spanish preferred
Able to distinguish colors as necessary
Hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace
See adequately to read computer screens, and written documents necessary to the position
Skills
Word
Excel
Outlook
PowerPoint
computer
printer
About the role
Job Summary: The Scheduler-Rehab Core is responsible for managing and coordinating all rehab service area appointments within all identified rehab service areas including inpatient services, outpatient services, and other multi-disciplinary clinics. Collaborates with various departments. Schedules team, department and Rehabilitation Institute wide meetings. Completes the check-in and registration process, notifies providers of patient arrivals, maintains assigned phone queues in a professional and timely manner, performs billing audits and provides appropriate communication to providers and management. May provide administrative support for Inpatient Intake Case Management team. May be required to participate in a weekend rotation work schedule in various locations on campus. Performs other duties as needed.
Requirements
Education and Experience: High School Diploma or GED required. Minimum one year of call center experience in a customer service, sales environment, or clinical experience required. Minimum three years of experience in healthcare customer service call center preferred.
Knowledge and Skills: Ability to write legibly and take messages. Ability to use the telephone. Good communication skills with emphasis of telephone etiquette. Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office and patient care equipment required for the position; perform required patient care activities related to the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: None.
About the company
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.