Service Manager

LocationTaipei
SenioritySenior
Company size10,000+ people
PostedMay 28, 2025 · 1y ago
Verified live23h ago
At a glanceSummarised by Seekless from the posting.
Proactive attitude and problem solver
Excellent communication skills, Fluent in English
Able to work under pressure and in a team
Familiar with optical systems
Familiar with TCP/IP connection, PC, server, database backup and restore
Comprehensive knowledge of Microsoft Windows, Antivirus protection, and other Windows based tools
Willingness to travel internationally (Regular training will take place in Germany, USA and China)
Demonstrated excellent leadership and management skills
Skills
CRM
SAP
TCP/IP
PC
server
database backup
database restore
Microsoft Windows
Antivirus protection
Responsibilities
Main Tasks:
1.
Provide high quality after-sales service to hospitals and private clinics
2.
Handle technical inquiries, provide instrument installation, maintenance, troubleshooting and repair
3.
Effective internal and external communication
4.
Handling of service quotation, service contracts and collect service AR.
5.
Set up and utilize CRM and SAP for MED service team
Requirements
1.
Proactive attitude and problem solver
2.
Excellent communication skills, Fluent in English
3.
Able to work under pressure and in a team
4.
Familiar with optical systems
5.
Familiar with TCP/IP connection, PC, server, database backup and restore
6.
Comprehensive knowledge of Microsoft Windows, Antivirus protection, and other Windows based tools.
7.
Willingness to travel internationally (Regular training will take place in Germany, USA and China).
8.
Demonstrated excellent leadership and management skills
Your ZEISS Recruiting Team