Junior Assistance Animal Reviewer
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Before you apply
LocationHybrid (Mooresville, North Carolina, US)
Work modehybrid
Typefull-time
SeniorityEntry
DepartmentAssistance Animal
Company size3+ people
First seenNov 3, 2026 · 15h ago
Verified live15h ago
At a glanceSummarised by Seekless from the posting.
Analyze submitted documentation to determine whether it is sufficient to meet Fair Housing guidelines
Review other profile information for accuracy of information
Show attention to detail and critical thinking skills
Take ownership of assignments and be proactive towards achieving goals
Meet designated production goals
Provide professional explanations to users regarding insufficient information
Collaborate with the team in discussions regarding questionable information
Participate in team discussions regarding procedural changes or continued training
Report to team lead and management as appropriate
Proficient computer skills with the ability to learn new software
Meet individual and team performance targets by achieving key productivity and quality KPIs
Contribute to a collaborative team by sharing ideas and process improvements, while working in a hybrid environment that requires being in the office 3 days a week
Education and/or professional experience working in a field directly related to disability services (medical, therapy, special education, etc.)
Proficiency with technology and computers (Google suite, slack, zoom)
Ability to develop and maintain momentum through workflow
Ability to maintain focus, even at times when environment can become distracting
Able to adapt to various workloads/procedural changes in an ever-changing environment
Prolonged periods of sitting and working on a computer
Regular attendance at in-office team meetings and training sessions is a component of the hybrid work model
The weekly schedule for this role includes working Monday - Friday
Skills
Google suite
Slack
Zoom
Benefits
Health insurance
Dental insurance
Vision insurance
HSA
Life insurance
Short term disability
Long term disability
401(k)
Paid time off
Paid holidays
Remote work
Paid family leave
Pet friendly office
Responsibilities
Reviewing:
•
Analyze submitted documentation to determine whether it is sufficient to meet Fair Housing guidelines.
•
Review other profile information for accuracy of information.
•
Show attention to detail and critical thinking skills.
•
Take ownership of assignments and be proactive towards achieving goals.
•
Meet designated production goals
Communication:
•
Provide professional explanations to users regarding insufficient information.
•
Collaborate with the team in discussions regarding questionable information.
•
Participate in team discussions regarding procedural changes or continued training.
•
Report to team lead and management as appropriate.
Essential Job Functions:
•
Prolonged periods of sitting and working on a computer.
•
Proficient computer skills with the ability to learn new software.
•
Meet individual and team performance targets by achieving key productivity and quality KPIs.
•
Contribute to a collaborative team by sharing ideas and process improvements, while working in a hybrid environment that requires being in the office 3 days a week. Regular attendance at in-office team meetings and training sessions is a component of the hybrid work model.
•
The weekly schedule for this role includes working Monday - Friday.
Requirements
Qualifications:
•
Education and/or professional experience working in a field directly related to disability services (medical, therapy, special education, etc.).
•
Proficiency with technology and computers (Google suite, slack, zoom).
•
Ability to develop and maintain momentum through workflow.
•
Ability to maintain focus, even at times when environment can become distracting
•
Able to adapt to various workloads/procedural changes in an ever-changing environment etc.
About PetScreening
Our Vision:
PetScreening strives to be the global leader for pet screening and animal validation. We want to make the world more pet inclusive no matter where you live, work, play, or stay.
Our Mission:
PetScreening advocates responsible pet ownership and helps validate legitimate assistance animal accommodation requests.
What We Do:
PetScreening™ is the fastest growing pet-property tech SaaS company. We help property managers and housing providers manage residents’ pets and assistance animals (service animals/emotional support animals/companion animals/etc.). Our proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals.
Our Culture:
PetScreening has a pet-friendly office located in the heart of the Merino Mill in Mooresville, NC (Lake Norman area). Our large office provides space for independent, team, and large group collaboration within several different types of work spaces. Our casual office environment encourages our employees to bring their pets to work. We offer a hybrid schedule, which includes select optional remote work days allowing our employees to work hard while having fun.
Benefits Offered:
•
Medical/Dental/Vision/HSA benefits offered after 30 days of employment.
•
Company sponsored Life Insurance and Short Term Disability.
•
Optional Life Insurance and Long Term Disability Plans.
•
401(k) with 3% match regardless of employee contribution. Quarterly open enrollment.
•
Paid time off accrual beginning first day of employment
•
Paid holidays
•
Optional remote work days
•
Paid Family/Military/Bereavement leave
•
Pet friendly office
About the company
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