· 5+ years of experience in release management, program management, or project management, within a cross-functional multi-team software development environment.
· Deep understanding and experience with SDLC and Agile and Scrum frameworks.
· Proficiency in delivery and release tooling such as Jira (Administrator level), Confluence, Monday.com, and similar deployment, reporting, and dashboarding tools, with the ability to configure and maintain these systems, not just use them.
· Demonstrated experience leveraging AI and intelligent tooling (e.g., AI-assisted documentation and communication, automated risk/anomaly detection, chatbot-driven status reporting, workflow automation) to reduce manual effort, accelerate cadence, and continuously improve the release process.
· Superior organizational skills with a strong focus on quality and execution rigor.
· Strong program management capabilities, including building and maintaining detailed release plans, RAID logs, and dependency maps across multiple concurrent workstreams, and proactively managing scope, timeline, and resourcing tradeoffs.
· Strong collaboration and relationship-building skills; able to bring together diverse personalities and functions.
· Excellent communication skills, with the ability to document, present, and explain complex technical topics clearly to varied audiences.
· Experience creating executive-ready presentations and presenting to senior leaders.
· Strong listening skills and confidence in asking thoughtful, clarifying, and sometimes difficult questions.
· Passion for working with technical teams and environments.
· Strong leadership and influence skills without formal authority; a true servant leader.
· Excellent facilitation, negotiation, and conflict management skills.
· High degree of ownership, independence, and adaptability in fast-paced settings.