Patient Scheduling Coordinator - Full Time - Wolf River
LocationWolf River, Germantown, TN
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentBreast Center BCOM
Company size34+ people
PostedAug 5, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or GED
Six months of related experience and/or training in healthcare or a similar administrative role
Excellent verbal and written communication skills
Strong organizational, follow-up, and multitasking abilities
Proficiency in computer systems and scheduling software
Ability to prioritize assignments in a fast-paced environment
Problem-solving skills and sound judgment under minimal supervision
Team-oriented, professional demeanor with a patient-first mindset
Experience in insurance verification and referral processing
Benefits
Health insurance
Professional development
About the role
Job Title: Patient Scheduling Coordinator
About Us
At West Cancer Center, we are dedicated to advancing patient-centered cancer care. Our supportive and administrative teams work hand-in-hand with clinical providers to ensure every patient receives timely, compassionate, and coordinated care. Join our mission-driven organization and contribute meaningfully to the patient experience.
Position Overview
The Patient Scheduling Coordinator plays a critical role in coordinating patient appointments, ensuring accuracy in registration, and assisting with insurance verification and referral processes. This role demands exceptional communication, organizational, and multitasking abilities.
Key Responsibilities
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Greet patients and representatives in a professional and welcoming manner
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Verify and update demographic and insurance information
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Schedule office visits, lab work, radiology tests, and internal referrals
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Respond to phone calls and emails related to appointment scheduling
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Send out appointment reminders or rescheduling letters
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Assist patients with various requests and resolve scheduling issues
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Collaborate with care support and maintain referral documentation
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Support administrative functions and provide coverage for peers when needed
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Maintain confidentiality and demonstrate a patient-first approach
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Participate in training and orientation of new staff as assigned
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Attend staff meetings and maintain timely communication with leadership
Qualifications
Education & Experience
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Required:
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High school diploma or GED
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Six months of related experience and/or training in healthcare or a similar administrative role
Nice to have
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Preferred:
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Experience in insurance verification and referral processing
Skills & Abilities
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Excellent verbal and written communication skills
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Strong organizational, follow-up, and multitasking abilities
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Proficiency in computer systems and scheduling software
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Ability to prioritize assignments in a fast-paced environment
•
Problem-solving skills and sound judgment under minimal supervision
•
Team-oriented, professional demeanor with a patient-first mindset
Why West Cancer Center is a Great Place to Work
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Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
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Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
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Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
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Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation
No nights, weekends, or holidays. Comprehensive benefits package.
Join Us
Be a vital part of the patient journey at West Cancer Center. If you’re detail-oriented, organized, and passionate about patient service, apply now to become a Patient Scheduling Coordinator and help us deliver timely, compassionate care.