The Senior Director, Digital Workplace is accountable for the success, growth, and strategic direction of SHI’s Digital Workplace organization within Microsoft Services. This leadership role brings together Collaboration, Workplace Platform, and Change Management under a single leader to ensure workplace technology, user adoption, and business outcomes are designed, delivered, and measured as one connected experience rather than as separate service lines.
This role leads the organization as a business, with ownership of service maturity, solution development, headcount planning, utilization, delivery quality, capacity, pipeline support, and measurable client outcomes across collaboration platforms, workplace modernization, identity and endpoint services, migrations, adoption, and organizational change. The Senior Director manages a team of managers and practice leaders responsible for Collaboration, Workplace Platform, and Change Management and remains accountable for their effectiveness, development, and delivery performance.
Aligned to Microsoft’s Work IQ investments, this role connects how employees communicate, collaborate, access information, use workplace technology, and adopt new ways of working. The Senior Director ensures SHI helps clients deploy, secure, adopt, and realize value from Microsoft 365, Copilot, collaboration, identity, and endpoint capabilities across the full digital employee lifecycle.
This role sits at the center of SHI’s Microsoft Services growth plan, turning Work IQ alignment into a working operating model that builds stronger solutions, improves delivery execution, develops talent, increases adoption, and creates repeatable paths for growth.
This is a remote position with a Home Office setup based in New York City, Charlotte, Chicago, Atlanta, Austin, Denver, Los Angeles, San Francisco, or Seattle.