Nurse Director, Continuum of Care
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Before you apply
LocationHillsboro, OR, US
Work modeon-site
SeniorityDirector
Company size10,000+ people
PostedOct 31, 2026 · 1w ago
Verified live1h ago
At a glanceSummarised by Seekless from the posting.
Establishes best practice models; designs patient care delivery systems and practice standards across service line(s), locations, and programs
Leads investigation of patient/family/member concerns regarding patient care and services
Partners with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum
Manages resource needs in clinical areas to ensure appropriate assignment and utilization
Directs use and maintenance of equipment, supplies and medications
Assumes accountability for patient and employee safety
Maintains clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct care in the unit
Delegates tasks and duties aligned to scope of practice
Performs clinical duties as required
Prepares individuals for growth opportunities and advancement; builds internal collaborative networks
Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching
Demonstrates continuous learning; oversees recruitment, selection, and development of talent
Ensures performance management guidelines and expectations to achieve business needs
Stays up to date with organizational best practices, processes, benchmarks, and industry trends
Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives
Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact
Oversees operation of multiple units within a department by identifying member and operational needs
Ensures management of work assignment completion; translates business strategy into actionable business requirements
Ensures products and/or services meet member requirements and expectations while aligning with organizational strategies
Gains cross-functional support for business plans and priorities
Assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues
Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans
Prioritizes and distributes resources; removes obstacles that impact performance
Guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives
Directs continuum of care / care at home operations to support patient care by approving timelines and developing/directing strategy
Assumes accountability for department performance targets and aligning with market strategies
Champions short- and long-term operational initiatives and directs program, services, and/or systems development
Aligns human resource management programs with KP's mission and values
Designs continuous survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards
Reviews prepared audit documentation, information, and reports
Leads development of budgets for assigned areas and ensures overall financial performance meets expectations
Ensures standardized care delivery by partnering with physicians and other clinical leaders to align key care delivery initiatives across KP
Assumes accountability for short- and long-term results and performance while ensuring guideline and regulation alignment for service lines or programs
Drives cross-functional patient management resolution with internal and external leaders, ensuring consistency and seamless transitions across the continuum of care
Anticipates and aligns resources in clinical areas to ensure appropriate assignment and utilization for service lines or programs
Directs multidisciplinary continuum of care / care at home team(s) and holds team(s) accountable for performance
Ensures appropriate oversight to maintain high quality contract/vendor relations that provide optimal patient care and medical services across the continuum
Plans long-term strategic goals and designs emergency preparedness programs; ensures departments' emergency preparedness and recovery plans are current and staff are trained
Provides strategic direction to project teams leading initiatives and ensuring implementation, equitable distribution of resources, and delivery on objectives
Directs improvements to operations and technology processes by driving KP-wide internal and external strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency
Ensures clinical teams use standardized tools to identify root causes for escalations, making recommendations, and implementing solutions to improve performance of operations system processes
Consults with senior and executive management to identify relevant performance metrics to monitor success of strategic improvement projects
Job Summary:
In addition to the responsibilities below, this position is also responsible for establishing best practice models; designing patient care delivery systems and practice standards across the service line(s), locations, and programs; leading the investigation of patient/family/member concerns regarding patient care and services; partnering with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; managing resource needs in clinical areas to ensure appropriate assignment and utilization; directing the use and maintenance of equipment, supplies and medications; assuming accountability for patient and employee safety; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.
Essential Responsibilities:
•
Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
•
Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
•
Directs continuum of care / care at home operations to support patient care by: approving timelines and developing and/or directing strategy with stakeholders to identify factors contributing to business value; assuming accountability for department performance targets and aligning with market strategies; championing short- and long-term operational initiatives and directing program, services, and/or systems development; aligning human resource management programs (e.g., performance measurement and employee management) with KPs mission and values; designing continuous survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and reviewing prepared audit documentation, information, and reports; and leading the development of budgets for assigned areas (e.g., branch office, staffing, business services departments) and ensuring overall financial performance meets expectations.
•
Ensures standardized care delivery by: partnering with physicians and other clinical leaders to align key care delivery initiatives across KP, providing oversight of all workstreams; assuming accountability for short- and long-term results and performance while ensuring guideline and regulation alignment for service lines or programs; driving cross-functional patient management resolution with internal and external leaders, ensuring consistency and seamless transitions across the continuum of care; anticipating and aligning resources in clinical areas to ensure appropriate assignment and utilization for service lines or programs; directing multidisciplinary continuum of care / care at home team(s) and holding team(s) accountable for performance; ensuring appropriate oversight to maintain high quality contract/vendor relations that provide optimal patient care and medical services for care across the continuum; planning long-term strategic goals and designing emergency preparedness programs and ensuring the departments emergency preparedness and recovery plans are current and that managers and staff are trained and know what is expected during and after an emergency; and providing strategic direction to project teams leading initiatives and ensuring implementation, equitable distribution of resources, and delivery on objectives.
•
Directs improvements to operations and technology processes by: driving KP-wide internal and external strategic projects designed to remediate issues for impacted groups and improve quality, service, affordability, and/or operating efficiency; ensuring clinical teams use standardized tools to identify root causes for escalations, making recommendations, and implementing solutions to improve the performance of operations system processes; and consulting with senior and executive management to identify relevant performance metrics to monitor the success of strategic improvement projects.