Network Program Manager
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Before you apply
LocationAshburn, VA
Work modehybrid
Typefull-time
SeniorityLead
Experience10+ yrs
DepartmentComputer World Services, CWS
Company size1,001–5,000 people
PostedNov 26, 2025 · 11mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Nov 26, 202547% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Information Systems, Computer Science, or related field
10+ years managing large-scale Federal IT programs
PMP certification
Demonstrated success in managing enterprise-level network operations
ITIL v3 certification
CCNA or CCNP certification
DHS or CBP contract experience
Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP
Computer World Services is an affirmative action and equal employment opportunity employer
Computer World Services is committed to the full inclusion of all qualified individuals
About the role
CWS seeks a Network Program Manager (PM) to manage and lead the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. The Network Program Manager serves as the senior program lead responsible for all contract execution, management, and performance reporting. Acts as the primary interface with CBP leadership, ensuring delivery of NOC and Wireless NOC (WNOC) services across geographically dispersed sites.
Duties & Responsibilities
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Direct and oversee all operational, technical, and administrative aspects of the NOC contract.
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Manage cross-functional teams and coordinate with CBP stakeholders (COR, GPM, TPOC, GS).
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Develop and maintain the Program Management Plan (PMP), Quality Control Plan (QCP), and Staffing Plan.
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Monitor service quality, ensure compliance with performance standards, and deliver progress reports.
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Lead risk, issue, and change management; oversee transition-in and transition-out activities.
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Ensure staff compliance with CBP/DHS security and training requirements.
Required Qualifications
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Bachelor’s degree in Information Systems, Computer Science, or related field.
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10+ years managing large-scale Federal IT programs.
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PMP certification required.
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Demonstrated success in managing enterprise-level network operations.
Preferred Qualifications
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ITIL v3 certification; CCNA or CCNP.
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DHS or CBP contract experience.
Place of Performance
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Springfield and Ashburn, VA (with occasional travel to Orlando, FL, and other CBP facilities).
Clearance
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Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.
Legal
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]