Temporary – Dispatcher II (TPW Enforcement Services)
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LocationParking Space Management (Rio Grande)
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 27, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Schedule and dispatch workers, work crews, equipment, or service vehicles
Initiate, enter and update 'Calls For Service' into Computer Aided Dispatch/Computer System Emergency Notification System during emergency and non-emergency situations
Operate and monitor fire alarm system for department and external buildings
Monitor security/emergency equipment/systems and closed circuit television monitors
Operate/monitor multi-channel radio, audio/video, multi-agency and multi-jurisdictional alpha paging systems
Record and maintain files and records of customer requests, work of services performed, charges, expenses, inventory, and other dispatch information
Confer with customers or other personnel to address questions, problems, and requests for service or equipment
Enter and dispatch work order service requests
Relay technical assistance, work orders, messages, and information to or from work crews, supervisors and field inspectors using telephones and two-way radios
Prepare daily work log information for reports
Determine types or amount of supplies needed and place orders accordingly
Coordinate emergency response including evacuation process
About This Position
About the company
About Us!
Austin Transportation and Public Works (TPW) is a highly reliable organization that builds and maintains infrastructure for our community. Our vision is for Austin to be the model for safe, reliable, and sustainable transportation. We value safety, unity, reliability, accountability, integrity, community, and employee fulfillment.
Job Description:
Purpose:
Under general supervision responsible for activities related to dispatch services, work order entries, security system management, Closed-Circuit Television (CCTV) management, life safety systems and emergency response.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
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Schedules and dispatches workers; work crews; equipment; or service vehicles to appropriate locations according to trouble calls received from field service personnel.
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Schedules and loans out pool vehicles to authorized employees.
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Initiate, enter and update “Calls For Service” into Computer Aided Dispatch/Computer System Emergency Notification System during emergency and non-emergency situations.
•
Operate and monitor fire alarm system for department and external buildings. Monitor security/emergency equipment/systems and closed circuit television monitors; Report breaches of security to appropriate personnel.
•
Operate/monitor multi-channel radio, audio/video, multi-agency and multi-jurisdictional alpha paging systems.
•
Records and maintains files and records of customer requests; work of services performed; charges; expenses; inventory; and other dispatch information on appropriate forms or logs.
•
Confers with customers or other personnel to address questions; problems; and requests for service or equipment.
•
Enter and dispatch work order service requests. Relays technical assistance; work orders; messages; and information to or from work crews, supervisors and field inspectors using telephones and two-way radios.
•
Prepares daily work log information for reports.
•
Determines types or amount of supplies needed and places orders, accordingly.
•
Coordinates emergency response including evacuation process.