Receptionist (Call Center Experience)
Read straight from Latitude Inc's careers page, verified 2d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
SalaryNo pay range posted
LocationRockville, MD
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentClient Opportunities, Call Center / Customer Service Openings
Company size1,001–5,000 people
PostedFeb 24, 2026 · 8mo ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Feb 24, 202698% of this company's open roles have been listed for 90+ daysNo pay range listed, though Maryland requires one
At a glanceSummarised by Seekless from the posting.
professional and customer-focused Receptionist
prior call center experience
comfortable managing a high volume of incoming calls
exceptional customer service
Skills
CRM
Position Overview:
We are seeking a professional and customer-focused Receptionist with prior call center experience to serve as the first point of contact for our organization. The ideal candidate will be comfortable managing a high volume of incoming calls, providing exceptional customer service, and supporting administrative operations in a fast-paced environment.
Responsibilities:
•
Answer and direct a high volume of incoming calls using a multi-line phone system
•
Greet and assist visitors, clients, and vendors in a courteous and professional manner
•
Transfer calls accurately and efficiently to appropriate departments
•
Manage voicemail messages and ensure timely follow-up
•
Schedule appointments and maintain calendars as needed
•
Maintain reception area organization and professionalism
•
Perform data entry and update customer information in CRM or internal systems
•
Assist with administrative tasks such as filing, scanning, copying, and mail distribution
•
Support internal departments with customer inquiries and documentation
•
Maintain confidentiality of sensitive information
•
Handle customer concerns calmly and escalate issues when appropriate