· Install, configure, and maintain computer hardware, printers, and related peripheral equipment.
· Provide technical support to end users for software, hardware, and system-related issues.
· Perform and manage preventive and corrective maintenance for computer equipment, printers, and servers to ensure reliable operation.
· Identify, recommend, and implement IT solutions in collaboration with business departments to support company objectives.
· Develop and implement software and hardware initiatives to improve operational efficiency.
· Manage and support IT-approved computer equipment and networks in accordance with department standards.
· Administer user accounts, access rights, and permissions across multiple information systems.
· Maintain accurate inventory records for IT-approved hardware and equipment.
· Ensure compliance with established IT policies, procedures, and security standards.
· Understand, follow, and support quality system procedures.
· Manage vendor relationships.