Data Center Site Operations Lead - Davao (ST Telemedia Global Data Centre (STT GDC) Philippines)
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Before you apply
LocationDavao
Work modeon-site
Typefull-time
SeniorityLead
Experience1+ yrs
Company size10,000+ people
PostedJul 24, 2026 · 3mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Jul 24, 202652% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Certificate or Diploma in IT/Computing/Electrical/Mechanical Engineering or related field
Technical Training Certifications, Network Certifications or equivalent
At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications
General knowledge of M&E and Network Critical Infrastructure
Good knowledge in M&E and building facilities related systems (CRACs, Chiller, PDUs, UPS, Switchgears Ops, DX cooling, Network structure cabling, Security, etc.)
Meticulous team player with ability to work under pressure in fast-paced environment
English spoken and written
Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
Possess relevant facilities management and/or data center related certifications (ITIL, PMP, Uptime Institute, TIA-942)
Familiar with certifications standards (ISO 20000 / 22301 / 27001, 45001, 9001, Uptime Institute, TIA-942)
Good contractor management and collaboration skills
Equal Opportunity Employer - Globe promotes equal opportunity to applicants; any form of discrimination is not tolerated
Skills
CRACs
Chiller
PDUs
UPS
Switchgears
DX cooling
Network structure cabling
Security systems
About the company
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Manages and services large scale ‘in-country’ data center infrastructure and facilities to ensure 24x7 operations in rotating shifts. Proactive coordination and escalation related to site operational issues and client’s requirements ensuring great customer experience at all times while also taking guidance and complying to STT GDC GDCO policies and standards.
STT GDC Philippines is a joint venture between Globe, Ayala and STT GDC.
ST Telemedia Global Data Centres is one of the fastest-growing data centre providers, headquartered in Singapore. With a global platform of data centres in the world’s major business markets of over 170 facilities across Singapore, the UK, India, China, Thailand, South Korea, Indonesia, Japan and the Philippines, STT GDC offers a full suite of best-in-class, highly scalable and flexible data centre solutions, connectivity and support services that best meet customers’ current and future colocation needs.
Responsibilities
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Support and ensure smooth 24x7 running of the operations in the ‘in-country’ data center.
•
Acts as Level 1 escalation point by overseeing and resolving all onsite operational incidents and major issues, respond & perform remote requests within SLA.
•
Understands the M&E, security, network and plumbing systems of the building, critical facilities equipment and other equipment associated with the DC environment.
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Documents and updates accurately all requests on the internal web portal ticketing system such as user requests, incidents, provisioning, etc.
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Implements best in class DC operations based on ITIL and industry practices.
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Delivers ITIL compliance process conformance for incident, problem and change management.
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Ensures effective implementations of safety, security and customer support policy and procedures.
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Coordinates and provides support to contractors and vendors as well as inspecting completed work.
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Plans and supports all preventive and reactive maintenance activities with little to no disruption to company’s services.
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Participates and supports internal and external audits for internal stakeholders and customers.
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Generates accurate and regular reports when required.
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Any other duties or project as assigned by the management.
Academic Qualifications
•
Certificate or Diploma in IT/Computing/Electrical/Mechanical Engineering or related field
Professional Qualifications & Training
•
Technical Training Certifications , Network Certifications or equivalent
Professional Background
•
At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering
•
Possess general knowledge of M&E and Network Critical Infrastructure
•
Good knowledge in M&E and building facilities related systems, such as CRACs, Chiller, PDUs, UPS, Switchgears Ops, DX cooling, Network
•
structure cabling, Security, etc.
•
Meticulous team player with the ability to work under pressure in a fast-paced environment
Language Proficiencies
•
English - spoken and written
Other Preferred Skill Sets
•
Possess relevant facilities management and/or data center related certifications, such as ITIL, PMP, Uptime Institute and TIA-942
•
Familiar with certifications standards, such as ISO 20000 / 22301 / 27001, 45001, 9001, Uptime Institute, TIA-942
•
Good contractor management and collaboration skills to works with cross functional teams
•
Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.