Representative Customer Service (UK)
LocationIONOS Philippines Inc., i3 Building, Cebu IT Park, Apas, 6000 Cebu City
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentCustomer Service / Customer Management
Company size1,001–5,000 people
PostedJun 10, 2026 · 4mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
At least 2nd year College Level or Graduate of any 2-year course
Excellent English Communication Skills
Ability to remain calm and professional in all circumstances
Highly Motivated and Target Driven
Solutions-oriented
At least 6 months sales/customer service experience is an advantage
Knowledge in Website Development, Webhosting and Wordpress is an advantage
Content Management System is an advantage
Basic email knowledge and troubleshooting is an advantage
Willing to work on shifting schedules
Skills
WordPress
Content Management System
Benefits
Health insurance
Life insurance
Paid time off
Training and development
About IONOS
At IONOS, we don’t just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe’s leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.
What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit.
Ready for your next step? Become part of IONOS and grow with us.
We power the people who power the Internet.
Like tech, entrepreneurship, and working on a multinational team? You’ll feel at home at IONOS.
Who we are
With over 8 million customer contracts, IONOS is one of the world’s leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.
Who we’re looking for
About the role
Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.
TECHNICAL SUPPORT REPRESENTATIVE
Qualifications:
•
At least 2nd year College Level or Graduate of any 2-year course
•
At least 6 months sales/customer service experience is an advantage
•
Knowledge in Website Development, Webhosting and Wordpress is an advantage
•
Content Management System is an advantage
•
Basic email knowledge and troubleshooting is an advantage
•
Excellent English Communication Skills
•
Ability to remain calm and professional in all circumstances
•
Highly Motivated and Target Driven
•
Willing to work on shifting schedules
•
Solutions-oriented
Job and Company Highlights
•
Competitive salary + bonuses + unlimited commission
•
Generous paid time off
•
Healthcare and Life Insurance coverage on day 1
•
Above industry standard company and statutory benefits
•
Monthly and Quarterly Engagement Activities
•
Work-Life Balance
•
Training and Development
Application Note
We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.