Customer Service Associate
Salary$17 – $20/hr
LocationFoxborough, MA
Work modeon-site
Typepart-time
SeniorityEntry
Company size10,000+ people
PostedOct 6, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High School education or equivalent experience
Ability to calculate figures such as discounts and make change to customers
Ability to communicate in a friendly and professional manner to our customers and other associates
Able to lift up to 50 pounds
Able to stand for extended periods
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computerized Point of Sale register system
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
Remains product knowledgeable
Aware of advertised sales
Follows all Company Policies and Procedures
Benefits
Dental
Vision
Voluntary benefits
401(k)
Paid holidays
Paid vacation
Employee discount
About the role
Position summary:Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.Position responsibilities:1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers2) Greet all customers as they enter the store in a friendly and outgoing manner3) Handle customer’s merchandise returns; complete refund / exchange paperwork4) Sort returns by category and return to proper area5) Sell appropriate Hunting and Fishing Licenses6) Handle and administer all incentive and reward programs7) Remains product knowledgeable8) Aware of advertised sales9) Keeps work area clean, neat and well stocked with supplies10) Follows all Company Policies and ProceduresEducation and/or ExperienceHigh School education or equivalent experienceMathematical Skills / Reasoning AbilityAbility to calculate figures such as discounts and make change to customersCommunication SkillsAbility to communicate in a friendly and professional manner to our customers and other associatesPhysical requirementsAble to lift up to 50 poundsAble to stand for extended periodsOther Knowledge, Skills and AbilitiesAbility to establish and maintain effective working relationships with Management, coworkers and customers.Ability to operate computerized Point of Sale register systemStarting Pay Rate: $17.00 - $19.75
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
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Dental
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Vision
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Voluntary benefits
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401k Retirement Savings
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Paid holidays
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Paid vacation
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Bass Pro Cares Fund
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And more!
We will be accepting applications on an ongoing basis.
Legal
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].
About the company
Bass Pro Shops