Senior, Service Operations Engineer (ACMV/HVAC/North)
LocationSingapore, Central Singapore, Singapore
Work modeon-site
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentENG
Company size1,001–5,000 people
PostedMar 1, 2024 · 2y ago
Verified live3h ago
At a glanceSummarised by Seekless from the posting.
Must have9
Diploma or Degree in Engineering or related field
Minimum 5 years of experience in service operations within the ACMV/HVAC industry
Strong knowledge of ACMV/HVAC systems and equipment
Experience in managing a team of technicians
Excellent leadership and communication skills
Customer-focused mindset and ability to build and maintain relationships
Strong problem-solving and analytical skills
Ability to work in a fast-paced and dynamic environment
Valid driver's license
Eligibility1
Consent to collection, use or disclosure of personal information for purpose in connection with services
Skills
ACMV
HVAC
Responsibilities:
•
Lead and manage service operations within the Air Conditioning, Mechanical Ventilation, and HVAC industry.
•
Oversee the day-to-day service operations, including maintenance, repair, and installation.
•
Manage a team of technicians and ensure efficient and timely service delivery.
•
Develop and implement service strategies to meet customer satisfaction and business objectives.
•
Monitor and analyze key performance indicators to identify areas for improvement.
•
Collaborate with customers, contractors, and suppliers to ensure seamless service delivery.
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Ensure compliance with health and safety regulations and industry standards.
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Provide technical support and guidance to the service team and customers.
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Handle customer escalations and resolve issues in a timely manner.
•
Stay updated on industry trends and technological advancements in ACMV/HVAC systems.
Requirements
•
Diploma or Degree in Engineering or related field.
•
Minimum 5 years of experience in service operations within the ACMV/HVAC industry.
•
Strong knowledge of ACMV/HVAC systems and equipment.
•
Experience in managing a team of technicians.
•
Excellent leadership and communication skills.
•
Customer-focused mindset and ability to build and maintain relationships.
•
Strong problem-solving and analytical skills.
•
Ability to work in a fast-paced and dynamic environment.
•
Valid driver’s license.
Hiring process
Interested candidates who wish to apply for the advertised position, please click ‘APPLY’ to send in your resume.
Legal
EA License No: 13C6305
Reg. No.: R1874608
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.