Analyst, Legal Enforcement Agency Ops, Corporate Banking, Technology and Operations
LocationRegional Office Chennai
Work modeon-site
Typefull-time
DepartmentOperations
Company size10,000+ people
First seen1w ago
Last seen2d ago
About the company
Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Purpose
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Handling LEA Notices for IBG segmentKey RequirementsKey Accountabilities
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Handling LEA Notices for IBG segment and Swift Operations as Back UpJob Duties & Responsibilities
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Responsible to handle emails, letters, complaints, notices, court orders from various Legal and Enforcement agencies, Regulatory authorities
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Responsible to ensure all notices received are actioned as per timelines mentioned in notices
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Responsible for preparation of MIS tracker &related activities
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Actively engaged in LEA process improvement and responsible for writing process notes and SOP’s
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Engage with all units and stakeholders as per LEA requirement to ensure notices are compiled on timely basis
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Should have exceptional skills in handling large volumes of notices ,advanced excel skills, MS-Word , analytical & PPT
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Should have good communication and understanding skills so as to manage internal as well as external stakeholders
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Actively Participate in UAT for automation
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Maintain comprehensive documentation of investigations, findings, and actions takenRequired Experience
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Good understanding of LEA Notice Handling and related to Banking operations for a minimum period of 5-6 yrs
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Stakeholder Management
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Effective Communication skills
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A positive attitude to work in a team and provide proper assistance and support to the team as required.Education / Preferred Qualifications
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Graduate / Postgraduate
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Overall Experience In LEA Notice Handling and Banking OperationsCore Competencies
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Performance & Results Orientation
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Strong communication and persuasive skills
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Teamwork
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Professional Excellence
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Operational, Product and Process Risk Management
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High level of thinking and execution capabilitiesTechnical Competencies
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Good knowledge on Microsoft applications - Should be proficient in Excel.
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Basic understanding of transaction banking products and associated technology platforms and operational procedures